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Repeating "Rootkit!!" message and rebooting


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5 replies to this topic

#1 sumnerkai

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Posted 18 September 2009 - 04:35 PM

Hi,

I have gotten some malware on a desktop using Vista Business version 6.0.6002.

The Trend Micro software on the machine was out of date and was rapidly rendered ineffective. I downloaded and installed malwarebytes but it wouldn't run in normal or safe modes. I renamed the .exe but it won't run in normal or safe mode either.

I downloaded ComboFix and renamed it 123.exe. Ran it and it started to work. Great! However, now it seems to be in a loop. After giving a message of

"ComboFix has detected the presense of rootkit activity and nees to
reboot the machine
Kindly note down on paper, the name of each file. We may need it later

C:\Windows\system32\drivers\UACwwkydxiett.sys
C:\Windows\system32\UACjckxnmfssv.dll
C:\Windows\system32\UACuyjldtfjoy.dll
C:\Windows\system32\UACcrjdlnmkkf.dat
C:\Windows\system32\UACwmldfdxhqe.db
C:\Windows\system32\UACvulctkvurq.dll
C:\Windows\system32\UACuwmtbhbayg.dll"

When I click "OK" the machine reboots, goes back to the "Scanning for infected files . . ." message, and shortly thereafter repeats the above message.

What do I do?


Thanks.

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#2 garmanma

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Posted 18 September 2009 - 04:55 PM

Combofix should not be run without proper supervision from our HJT team

Shut the machine off and reboot
Does it settle down?
Mark
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why won't my laptop work?

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#3 sumnerkai

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Posted 18 September 2009 - 04:57 PM

Yeah, I shut it down and restarted. ComboFix does not restart. It just goes back to the infected state.

#4 sumnerkai

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Posted 18 September 2009 - 04:59 PM

The program that is running is called "Total Security" and won't let me start any other applications, giving me a warning that that file (whatever I attempted to start) is infected.

#5 garmanma

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Posted 18 September 2009 - 05:36 PM

First uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

  • Note: There's a space between Combofix and /
  • Posted Image
Then see if you can run this

Go to Start >> Run >> copy/paste below >> Enter. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

"%userprofile%\desktop\win32kdiag.exe" -f -r
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 Orange Blossom

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Posted 18 September 2009 - 08:16 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/258555/rootkit-total-security/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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