Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Very high Hard Drive Access... Very sluggish response


  • This topic is locked This topic is locked
2 replies to this topic

#1 macguru

macguru

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:08:29 PM

Posted 18 September 2009 - 02:59 PM

Computer - HP Pavillion 310n
256M RAM

This computers is running extremely sluggishly. I originally thought it was frozen, but programs eventually start running.
I get the "Virtual Memory is very Low" error. The Hard drive light is almost continuously on, whether I boot in Normal or Safe mode. I have not seen anything unusual running in the Task Manager Processes window.
I ran DDS and have posted the logs below. I tried to run the RootRepeal, but shortly after the "Initializing Program" screen comes up, the entire system resets and reboots. (This has happened twice in a row). Spybot never completes loading. Malwarebytes' Anti Malware reports No issues found. I have also included a HiJackThis log. Any help would be appreciated.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Randall at 16:08:38.46 on Thu 09/17/2009
Internet Explorer: 8.0.6001.18702

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = localhost
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: Embarq Toolbar: {4e7bd74f-2b8d-469e-92be-bf2dfe9aae2c} - c:\progra~1\embarq~1\EMBARQ~1.DLL
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
TB: Embarq Toolbar: {4e7bd74f-2b8d-469e-92be-bf2dfe9aae2c} - c:\progra~1\embarq~1\EMBARQ~1.DLL
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [wcmdmgr] c:\windows\wt\updater\wcmdmgrl.exe -launch
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [MPFTray] c:\progra~1\mcafee.com\person~1\MpfTray.exe
mRun: [Motive SmartBridge] c:\progra~1\virtua~1\smartb~1\SprintDSLAlert.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [MISAggregator]
mRun: [MediaFace Integration] c:\program files\fellowes\mediaface 4.0\SetHook.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HPGamesActiveMenu] c:\program files\wildtangent\activemenu\hp\games\ActiveMenu.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [F-Secure TNB] "c:\program files\embarq online security 8\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [F-Secure Manager] "c:\program files\embarq online security 8\common\FSM32.EXE" /splash
mRun: [checktime] c:\program files\hpselect\frontend\ct.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {200DB664-75B5-47c0-8B45-A44ACCF73C00} - {D68926FD-18FD-4B0E-A1C7-917D13FAB760} - c:\program files\embarq online security 8\fspc\fspcmsie.dll
IE: {200DB664-75B5-47c0-8B45-A44ACCF73F01} - {D68926FD-18FD-4B0E-A1C7-917D13FAB760} - c:\program files\embarq online security 8\fspc\fspcmsie.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\embarq online security 8\fsps\program\FSLSP.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1250687904984
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: ms-its51 - {F6F1E82D-DE4D-11D2-875C-0000F8105754} - c:\program files\common files\microsoft shared\information retrieval\itss51.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-17 15:17 14,592 a------- c:\windows\system32\drivers\kbdhid.sys
2009-09-17 15:17 14,592 a------- c:\windows\system32\dllcache\kbdhid.sys
2009-09-16 20:51 <DIR> --d----- c:\program files\Trend Micro
2009-09-16 20:43 <DIR> --d----- c:\program files\CCleaner
2009-09-16 16:47 <DIR> --d----- c:\docume~1\randall\applic~1\Malwarebytes
2009-09-16 16:13 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-09-16 16:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-09-16 16:08 <DIR> --dsh--- c:\documents and settings\randall\IETldCache
2009-09-16 16:08 <DIR> --d----- c:\documents and settings\randall\WINDOWS
2009-09-16 16:08 <DIR> --d----- c:\documents and settings\Randall
2009-09-16 14:36 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-16 14:36 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-16 14:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-16 14:36 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-15 22:03 <DIR> --d----- c:\windows\pss
2009-08-19 23:39 268,648 a------- c:\windows\system32\mucltui.dll
2009-08-19 23:39 27,496 a------- c:\windows\system32\mucltui.dll.mui

==================== Find3M ====================

2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-23 17:36 33,920 a------- c:\windows\system32\drivers\fsbts.sys
2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-19 08:18 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-18 11:05 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-12 12:21 233,472 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-12 12:21 4,874,240 -------- c:\windows\system32\dllcache\wmp.dll
2009-07-12 12:21 233,472 -------- c:\windows\system32\wmpdxm.dll
2009-07-10 08:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 12:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 12:09 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-07-03 12:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 12:09 206,848 -------- c:\windows\system32\dllcache\occache.dll
2009-07-03 12:09 594,432 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-07-03 12:09 55,296 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-07-03 12:09 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-07-03 12:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 12:09 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-07-03 12:09 184,320 -------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 12:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 06:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-07-01 02:08 101,376 -------- c:\windows\system32\dllcache\iecompat.dll
2009-06-23 22:43 86,691 ac------ c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-06-23 22:38 49,152 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\PCHI18N.dll
2009-06-23 22:38 77,824 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\WinVerifyTrust.dll
2009-06-23 22:38 126,976 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\ContentUpdater.exe
2009-06-23 22:38 122,880 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\SearchCtrl.dll
2009-06-23 22:38 420,432 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\pchplugin.zip
2009-06-23 22:38 155,648 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\PCHButton.exe
2009-06-23 22:38 731,136 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\motdeusr.zip
2009-06-23 22:38 106,496 a------- c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\bin\PluginCtrl.dll
2001-07-21 21:45 94,784 -c-sh--- c:\windows\twain.dll
2008-04-13 19:12 50,688 -c-sh--- c:\windows\twain_32.dll
2008-04-13 19:12 57,344 a--sh--- c:\windows\system32\msvcirt.dll
2008-04-13 19:12 413,696 a--sh--- c:\windows\system32\msvcp60.dll
2008-04-13 19:12 551,936 ---sh--- c:\windows\system32\oleaut32.dll
2008-04-13 19:12 84,992 ---sh--- c:\windows\system32\olepro32.dll

============= FINISH: 16:17:27.42 ===============





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:18:52 PM, on 9/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Embarq Online Security 8\Anti-Virus\fsgk32st.exe
C:\Program Files\Embarq Online Security 8\Common\FSMA32.EXE
C:\Program Files\Embarq Online Security 8\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Embarq Online Security 8\Common\FSMB32.EXE
C:\Program Files\Embarq Online Security 8\Common\FCH32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Embarq Online Security 8\Common\FAMEH32.EXE
C:\Program Files\Embarq Online Security 8\Anti-Virus\fsqh.exe
C:\Program Files\Embarq Online Security 8\FSPC\fspc.exe
C:\Program Files\Embarq Online Security 8\Anti-Virus\fssm32.exe
C:\Program Files\Embarq Online Security 8\FWES\Program\fsdfwd.exe
C:\Program Files\Embarq Online Security 8\FSAUA\program\fsaua.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\VIRTUA~1\SMARTB~1\SprintDSLAlert.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Embarq Online Security 8\Common\FSM32.EXE
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Embarq Online Security 8\FSGUI\fsguidll.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Virtual Assistant\bin\mpbtn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Embarq Toolbar - {4E7BD74F-2B8D-469E-92BE-BF2DFE9AAE2C} - C:\PROGRA~1\EMBARQ~1\EMBARQ~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: Embarq Toolbar - {4E7BD74F-2B8D-469E-92BE-BF2DFE9AAE2C} - C:\PROGRA~1\EMBARQ~1\EMBARQ~1.DLL
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VIRTUA~1\SMARTB~1\SprintDSLAlert.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPGamesActiveMenu] C:\Program Files\WildTangent\ActiveMenu\HP\Games\ActiveMenu.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Embarq Online Security 8\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Embarq Online Security 8\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - .DEFAULT User Startup: AutoPlay.exe (User 'Default user')
O4 - Global Startup: EMBARQ Help.lnk = C:\Program Files\Virtual Assistant\bin\matcli.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Embarq Online Security 8\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Embarq Online Security 8\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Embarq Online Security 8\FSPC\fspcmsie.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1250687904984
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\FWES\Program\fsdfwd.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\Common\FSMA32.EXE
O23 - Service: F-Secure ORSP Client (FSORSPClient) - F-Secure Corporation - C:\Program Files\Embarq Online Security 8\ORSP Client\fsorsp.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 8119 bytes

Attached Files



BC AdBot (Login to Remove)

 


#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,505 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:08:29 PM

Posted 05 October 2009 - 10:23 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


  userbar_eis_500.gif

If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 teacup61

teacup61

    Bleepin' Texan!


  • Malware Response Team
  • 17,075 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Wills Point, Texas
  • Local time:08:29 PM

Posted 13 October 2009 - 07:24 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users