Posted 18 September 2009 - 03:46 PM
We may need a little more information to be able to help you. Are you going directly to the Java website to download the update, or is there some link within Pogo.com that you are using to get the version? What, exactly, happens when you attempt to download the Java version you need? What options do you click, when does it error out, etc.
Also, I would maybe suggest uninstalling the version of Java that you have currently installed, if you have one, then rebooting your computer. Then go back to download the version of Java that you are trying to get. (Go to the Start Menu, Control Panel, Add/Remove Programs then uninstall all Java version.) If you have other programs or applications on your PC that require a specific version of Java then you may not want to do this option. If you're not sure, then we may need to look at what you have installed, but we can try that later.
With more information more help can most likely be provided.
I would never ask a person to do something that I wouldn't do myself.