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Can't install Java Runtlme on my computer


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#1 popeye2u

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Posted 18 September 2009 - 02:21 PM

I try running java downloads and I get the same error. I am lost with out my Pogo help.
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#2 Eric RBA

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Posted 18 September 2009 - 03:46 PM

popeye,

We may need a little more information to be able to help you. Are you going directly to the Java website to download the update, or is there some link within Pogo.com that you are using to get the version? What, exactly, happens when you attempt to download the Java version you need? What options do you click, when does it error out, etc.

Also, I would maybe suggest uninstalling the version of Java that you have currently installed, if you have one, then rebooting your computer. Then go back to download the version of Java that you are trying to get. (Go to the Start Menu, Control Panel, Add/Remove Programs then uninstall all Java version.) If you have other programs or applications on your PC that require a specific version of Java then you may not want to do this option. If you're not sure, then we may need to look at what you have installed, but we can try that later.

With more information more help can most likely be provided.
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#3 boopme

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Posted 18 September 2009 - 06:46 PM

Hello as Eric has said,there is a process . I have this little tutorial I use for this.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for "Java Runtime Environment (JRE)" JRE 6 Update 16.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.
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