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Malware Problems


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3 replies to this topic

#1 buzzyboy

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Posted 18 September 2009 - 05:30 AM

I've been infected with some malware. Every time I try and run a scan with Malwarebytes or AVG after a few minutes it just goes to a blue screen. Not sure if I'm supposed to post my HiJackThis log but here it is, I'm sure there's some suspicious stuff. Appreciate the help

- Buzzyboy

[EDIT]
I got infected with the Windows Police Pro, but I fixed most of it's exe redirecting problems.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:21:17 AM, on 9/18/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
H:\WINDOWS\system32\csrss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
H:\WINDOWS\system32\spoolsv.exe
H:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
H:\WINDOWS\Explorer.EXE
H:\Program Files\iTunes\iTunesHelper.exe
H:\PROGRA~1\AVG\AVG8\avgtray.exe
H:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
H:\Program Files\TortoiseSVN\bin\TSVNCache.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Windows Live\Messenger\msnmsgr.exe
H:\Program Files\Ralink\Common\Ralink.exe
H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
H:\WINDOWS\system32\taskmgr.exe
H:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
H:\Program Files\Bonjour\mDNSResponder.exe
H:\WINDOWS\system32\cisvc.exe
H:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
H:\PROGRA~1\AVG\AVG8\avgrsx.exe
H:\PROGRA~1\AVG\AVG8\avgnsx.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Google\Update\GoogleUpdate.exe
H:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
H:\Program Files\Java\jre6\bin\jqs.exe
H:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
H:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
H:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
H:\WINDOWS\system32\java.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
H:\WINDOWS\system32\nvsvc32.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Ralink\Common\RalinkRegistryWriter.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
H:\Program Files\Viewpoint\Common\ViewpointService.exe
H:\Program Files\TeamViewer\Version4\TeamViewer.exe
H:\Program Files\RealVNC\VNC4\WinVNC4.exe
H:\PROGRA~1\AVG\AVG8\avgemc.exe
H:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
H:\Program Files\AVG\AVG8\avgcsrvx.exe
H:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
H:\WINDOWS\system32\wbem\unsecapp.exe
H:\WINDOWS\system32\wbem\wmiprvse.exe
H:\Program Files\iPod\bin\iPodService.exe
H:\WINDOWS\System32\alg.exe
H:\WINDOWS\system32\ntvdm.exe
H:\PROGRA~1\TRENDM~1\HIJACK~1\ZAPPER.COM
H:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.daemon-search.com/startpage
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com
R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - H:\Program Files\AIM Toolbar\aimtb.dll
R3 - URLSearchHook: Yahoo! uC - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - H:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: UserInit=H:\WINDOWS\SYSTEM32\Userinit.exe,H:\WINDOWS\system32\sdra64.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - H:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - H:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - H:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - H:\Program Files\AIM Toolbar\aimtb.dll
O2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - H:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - H:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - H:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! uC - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - H:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - H:\Program Files\AIM Toolbar\aimtb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - H:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - H:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "H:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [OSSelectorReinstall] H:\Program Files\Common Files\Acronis\Acronis Disk Director\oss_reinstall.exe
O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "H:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] H:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "H:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - Global Startup: Ralink Wireless Utility.lnk = H:\Program Files\Ralink\Common\Ralink.exe
O8 - Extra context menu item: &AIM Toolbar Search - H:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Customize Menu - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - H:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - H:\Program Files\Google\Google Gears\Internet Explorer\0.5.32.0\gears.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - H:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - H:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - H:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: SmartShopper - Compare product prices - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEBF} - H:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: SmartShopper - Compare travel rates - {3CC3D8FE-F0E0-4dd1-A69A-8C56BCC7BEC0} - H:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - H:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://H:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: h:\windows\system32\nwprovau.dll
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - H:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{49A0329B-F518-42C8-A172-95BFEC732CAE}: NameServer = 68.238.64.12,68.238.96.12
O17 - HKLM\System\CS1\Services\Tcpip\..\{49A0329B-F518-42C8-A172-95BFEC732CAE}: NameServer = 68.105.28.12,68.105.29.12
O17 - HKLM\System\CS3\Services\Tcpip\..\{49A0329B-F518-42C8-A172-95BFEC732CAE}: NameServer = 68.238.64.12,68.238.96.12
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - H:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - H:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - H:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe Active File Monitor V7 (adobeactivefilemonitor7.0) - Adobe Systems Incorporated - H:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - H:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - H:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - H:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - H:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DNSexit - Unknown owner - H:\Program Files\DNSexit IP Updater\dnsexit_srv.exe
O23 - Service: Symantec Eraser Service (EraserSvc10910) - Unknown owner - H:\Program Files\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe (file missing)
O23 - Service: FLEXnet Licensing Service (flexnet licensing service) - Macrovision Europe Ltd. - H:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - H:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - H:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (javaquickstarterservice) - Sun Microsystems, Inc. - H:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - H:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - H:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
O23 - Service: LVCOMSer - Logitech Inc. - H:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - H:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - H:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Macromedia Licensing Service (macromedia licensing service) - Unknown owner - H:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Ms-java - Unknown owner - H:\WINDOWS\system32\system\ms-java.exe (file missing)
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - H:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - H:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - H:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - H:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - H:\Program Files\Ralink\Common\RalinkRegistryWriter.exe
O23 - Service: TeamViewer 4 (TeamViewer4) - TeamViewer GmbH - H:\Program Files\TeamViewer\Version4\TeamViewer_Service.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - H:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - H:\Program Files\RealVNC\VNC4\WinVNC4.exe
O23 - Service: XAMPP Service (XAMPP) - Unknown owner - H:\xampp\service.exe (file missing)

--
End of file - 13570 bytes

Edited by buzzyboy, 18 September 2009 - 06:52 AM.


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#2 buzzyboy

buzzyboy
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Posted 19 September 2009 - 02:31 AM

More information on my malware problems.

It seems IEXPLORER.exe keeps opening up. Also I have a svchost.exe process running that takes up WAY too much memory. Many other suspicious processes keep popping up too. This thing is just getting worse and worse. My computer will run for only 15-30 minutes before it either gives me a blue screen or completely freezes on me. Trying to run windows in Safe Mode gives me a blue screen error also.

Oddly enough I'm not getting any popups. I really want to fix this virus, my whole job is done through my computer and it is costing me extremely.

Hello buzzyboy,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 19 September 2009 - 06:56 AM.


#3 Shannon2012

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Posted 05 October 2009 - 07:06 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Shannon

#4 teacup61

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Posted 13 October 2009 - 07:19 PM

Due to the lack of feedback this Topic is closed.

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