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#1 SLEEPER45

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Posted 18 September 2009 - 12:41 AM

Hi Bleeping Computer :]

Since I am unable to obtain any logs or run any scans, I guess I'll just list as many symptoms as I can:

-No anti-virus/spyware/malware programs will run, not even in safe mode. Some begin to scan but then crash immediately. When I try to run them again afterward I get an error message saying "I do not have appropriate permissions to access the item." I also cannot delete or rename the .exe of the program after I get that error.

-Random Internet Explorer pop ups (my default web browser is Firefox). They will randomly pop up on the desktop, even when I'm not browsing the web.

-Google search results will redirect to random sites or they may not even load. I also cannot add bookmarks.

Those are some of the main symptoms, besides the obvious ones (slower computer, slower internet, etc). If you have any ideas or suggestions to what this may be and how to remove it, they will be greatly appreciated! Thank you in advance!

Edited by SLEEPER45, 18 September 2009 - 01:25 AM.


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#2 rigel

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Posted 18 September 2009 - 11:29 AM

Let's try Rootrepeal

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

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