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Rootkit problem [Moved]

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2 replies to this topic

#1 MJ Budsby

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Posted 17 September 2009 - 12:30 PM

I think my laptop is hosed. I keep getting this error, as reported on the homepage: "your computer starts exhibiting the behavior of security programs terminating and then getting permission denied when you try to run them again, then there is a good chance you have this rootkit on your computer." IE7 popups are incessant, even when I'm disconnected from the internet, and I can't even uninstall IE7 anymore - it isn't listed in my programs. Normally I use Firefox as my browser, so this is extra weird. Avira isn't able to remove the bad file, but it keeps popping up with alarms for me to attend to. Malwarebytes won't run a scan, the program just stops. After I try to run Malwarebytes I get the "you don't have permission" error. So far I haven't been able to figure out the RootRepeal program. So can someone help me get my computer healthy again? Thank you!

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#2 Orange Blossom

Orange Blossom

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Posted 18 September 2009 - 09:06 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#3 garmanma


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Posted 19 September 2009 - 08:14 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
why won't my laptop work?

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