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Please Help - Infected with Malware


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3 replies to this topic

#1 kaushik sampath

kaushik sampath

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Posted 17 September 2009 - 11:31 AM

Whenever I use google or yahoo to search any thing on either IE or Firefox the results gets displayed but when I click on the result line it gets redirected to adware pages. I am alos not able to run any malware removal program like spybot, malwarebytes, Webroot . The application says that I dont not have rights to execute the program. There was a malware programes installed "saftey centre" installed which I partially cleaned by deleting the folder in program files folder. Please Help!!


DDS (Ver_09-07-30.01) - NTFSx86
Run by sampatk at 11:01:46.53 on Thu 09/17/2009
Internet Explorer: 6.0.2900.2180
AV: Webroot Spy Sweeper *On-access scanning disabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://w1.nissan.biz/winkaizen/portal
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\activex\AcroIEHelper.dll
BHO: FGCatchUrl: {2f364306-aa45-47b5-9f9d-39a8b94e7ef7} - c:\program files\flashget\jccatch.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_11\bin\ssv.dll
BHO: FlashGet GetFlash Class: {f156768e-81ef-470c-9057-481ba8380dba} - c:\program files\flashget\getflash.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ShStatEXE] "c:\program files\network associates\virusscan\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\network associates\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [Network Associates Error Reporting Service] "c:\program files\common files\network associates\talkback\TBMon.exe"
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] "nwiz.exe" /installquiet
mRun: [NVHotkey] "rundll32.exe" nvHotkey.dll,Start
mRun: [SigmatelSysTrayApp] "stsystra.exe"
mRun: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [CYBERRAC] "c:\program files\drac\client\CmdSrvr.exe"
mRun: [DWPersistentQueuedReporting] "c:\progra~1\common~1\micros~1\dw\DWTRIG20.EXE" -a
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SpySweeper] "c:\program files\webroot\webrootsecurity\SpySweeperUI.exe" /startintray
uPolicies-explorer: ForceStartMenuLogOff = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
mPolicies-explorer: NoPublishingWizard = 1 (0x1)
mPolicies-explorer: NoWebServices = 1 (0x1)
mPolicies-explorer: NoOnlinePrintsWizard = 1 (0x1)
IE: &Download All with FlashGet - c:\program files\flashget\jc_all.htm
IE: &Download with FlashGet - c:\program files\flashget\jc_link.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office11\EXCEL.EXE/3000
IE: {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - c:\program files\flashget\FlashGet.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0FAA926E-2AF4-11D3-9995-00A0CC3A27A9} - hxxp://los.stage.nna/vlinq/Controls/pvCombo.cab
DPF: {1416D7C8-8A28-11CF-9236-444553540000} - hxxp://los.stage.nna/vlinq/Controls/pvxplore8.cab
DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} - hxxp://los.stage.nna/vlinq/Controls//ScriptX.cab
DPF: {3605B612-C3CF-4AB4-A426-2D853391DB2E} - hxxp://qat.nissan-ix.com/qcbin/capicom.dll
DPF: {3CC1FA5F-F5D7-4127-B21D-4EABABC3533C} - hxxp://los.stage.nna/vlinq/Controls/LGASPBAPrintScreen.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {41861299-EAB2-4DCC-986C-802AE12AC499} - hxxp://olnacsstage.nna/FASReporting/Reserved.ReportViewerWebControl.axd?ReportSession=hf4zff55hqz0sm45doonrebs&ControlID=1ee6b4ba0ae44cd2a543492e16de51ac&Culture=1033&UICulture=1033&ReportStack=1&OpType=PrintCab
DPF: {5EE1273D-21F3-11D4-ADA7-0050044875B3} - hxxp://los.stage.nna/vlinq/Controls/LGASPBAUtils.CAB
DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} - hxxp://los.stage.nna/vlinq/Controls/svinstall_a_stat.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {8F25C903-8346-11CF-AACD-444553540000} - hxxp://los.stage.nna/vlinq/Controls/pvTime.cab
DPF: {B2FC031D-8C74-46AE-8042-BCF4FC03C1EF} - hxxp://qat.nissan-ix.com/qcbin/Spider91.cab
DPF: {C2000000-FFFF-1100-8000-000000000004} - hxxp://los.stage.nna/vlinq/Controls/pvMask.cab
DPF: {C2000000-FFFF-1100-8100-000000000004} - hxxp://los.stage.nna/vlinq/Controls/pvCurr.cab
DPF: {C2000000-FFFF-1100-8200-000000000004} - hxxp://los.stage.nna/vlinq/controls/pvnum.cab
DPF: {CAFEEFAC-0014-0002-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CC4DC2A7-D2FF-468D-B162-179944AC97B3} - hxxp://los.stage.nna/vlinq/Controls/LGVLinQDep.CAB
DPF: {CC696B63-4159-11D0-BDCB-0020A90B183A} - hxxp://los.stage.nna/vlinq/Controls/pvDateEdit.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {ED990224-80E6-11D3-9190-00105AE647BB} - file://c:\program files\drac\client\web\WebRacView.cab
SEH: Internet Shortcut: {fbf23b40-e3f0-101b-8488-00aa003e56f8} - shdocvw.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sampatk\applic~1\mozilla\firefox\profiles\lyzzkd9y.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - plugin: c:\documents and settings\sampatk\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\sampatk\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\adobe\reader\browser\nppdf32.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPJPI150_11.dll
FF - plugin: c:\program files\java\jre1.5.0_11\bin\NPOJI610.dll
FF - plugin: c:\program files\microsoft\web platform installer\NPWPIDetector.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npicaN.dll

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-17 10:22 <DIR> a-dshr-- C:\cmdcons
2009-09-17 10:20 229,888 a------- c:\windows\PEV.exe
2009-09-17 10:20 161,792 a------- c:\windows\SWREG.exe
2009-09-17 10:20 98,816 a------- c:\windows\sed.exe
2009-09-17 09:31 7,396 a------- c:\windows\system32\drivers\pctcore.cat
2009-09-16 23:14 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-09-16 23:14 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-09-16 22:24 <DIR> --d----- c:\program files\MSSOAP
2009-09-16 22:23 1,563,008 a------- c:\windows\WRSetup.dll
2009-09-16 22:23 <DIR> --d----- c:\program files\Webroot
2009-09-16 22:23 <DIR> --d----- c:\docume~1\sampatk\applic~1\Webroot
2009-09-16 22:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Webroot
2009-09-16 22:22 164 a------- c:\windows\install.dat
2009-09-15 11:42 21,504 ac------ c:\windows\system32\dllcache\hidserv.dll
2009-09-15 11:42 21,504 a------- c:\windows\system32\hidserv.dll
2009-09-15 10:02 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-15 10:01 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-14 20:43 2 a------- c:\windows\0535251103110107106.yux
2009-09-14 19:43 37,504 a------- c:\windows\system32\drivers\FILTER.sys
2009-09-14 16:07 1,152 a------- c:\windows\system32\windrv.sys
2009-09-14 16:05 <DIR> --d----- c:\docume~1\sampatk\applic~1\GetRightToGo
2009-09-14 14:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\11624534
2009-09-14 13:29 0 a------- c:\windows\system32\SBRC.dat
2009-09-14 13:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Sunbelt
2009-09-14 13:05 <DIR> --d----- c:\docume~1\sampatk\applic~1\Sunbelt
2009-09-14 13:05 <DIR> --d----- c:\program files\Sunbelt Software
2009-09-14 11:36 25,088 a------- c:\windows\system32\tftp.msc
2009-09-14 08:40 54,016 a------- c:\windows\system32\drivers\dscnvwyt.sys
2009-09-14 00:13 <DIR> --d----- c:\docume~1\sampatk\applic~1\Malwarebytes
2009-09-14 00:13 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-09-14 00:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-09-13 23:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Sprint
2009-09-13 23:05 20,992 a------- c:\windows\system32\winhelper.dll
2009-09-13 23:05 831 a------- c:\windows\system32\critical_warning.html
2009-09-13 23:05 24,490 a------- c:\windows\system32\winupdate.exe
2009-09-07 15:56 129 a------- C:\Shortcut to Viewstar on 'Usnircw169Vsdata1' (J).lnk
2009-09-04 13:48 <DIR> --d----- c:\docume~1\sampatk\applic~1\FreeCall

==================== Find3M ====================

2009-09-17 10:55 82,766 a------- c:\windows\system32\nvModes.dat
2009-08-04 10:20 60,744 a------- c:\windows\java\g2mdlhlpx.exe
2009-07-19 10:06 262,144 a------- C:\ntuser.dat

============= FINISH: 11:02:33.71 ===============

Attached Files



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#2 DocSatan

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Posted 03 October 2009 - 07:37 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 kaushik sampath

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Posted 03 October 2009 - 11:14 AM

Thank you for the reply, I did format my laptop last week and everything is fine now. Please close this topic.

#4 teacup61

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Posted 07 October 2009 - 06:35 PM

Thanks for letting us know. :(

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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