Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

windows police pro left hidden rootkit and various junk on my system


  • This topic is locked This topic is locked
3 replies to this topic

#1 tobk

tobk

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:57 PM

Posted 17 September 2009 - 01:45 AM

EMERGENCY MY COMPUTER IS COMPLETELY DEAD NOW!!!


windows police pro attacked my system about a week ago. since then i have not been able to turn on a firewall (i tried to turn on my windows firewall but the whole thing is grayed out and i can't click a button), my symantec got corrupted, i keep having various trojans and spyware and malware crop up on my system, my various browsers are going slower than molasses in january (firefox has stopped working properly all together and i had to dl chrome in order to do anything at all, and the upgrade to IE 8 isn't helping anything), and then AVG found a bunch of stuff

"\\?\globalroot\systemroot\system32\kbiwkmthaviwqq.dll";"Virus identified Packed.Hidden";"Infected"
"\\?\globalroot\systemroot\system32\kbiwkmthaviwqq.dll";"Virus identified Packed.Hidden";"Infected"
"\\?\globalroot\systemroot\system32\kbiwkmthaviwqq.dll";"Virus identified Packed.Hidden";"Infected"
"\\?\globalroot\systemroot\system32\kbiwkmthaviwqq.dll";"Virus identified Packed.Hidden";"Infected"
"\\?\globalroot\systemroot\system32\kbiwkmthaviwqq.dll";"Virus identified Packed.Hidden";"Infected"
"C:\Program Files\Internet Explorer\iexplore.exe (2224)";"Virus identified Packed.Hidden";"Infected"
"C:\Program Files\Internet Explorer\iexplore.exe (2712)";"Virus identified Packed.Hidden";"Infected"
"C:\Program Files\Internet Explorer\iexplore.exe (3976)";"Virus identified Packed.Hidden";"Infected"
"C:\Program Files\Internet Explorer\iexplore.exe (3984)";"Virus identified Packed.Hidden";"Infected"
"C:\WINDOWS\EXPLORER.EXE (320)";"Virus identified Packed.Hidden";"Infected"


that i cannot get rid of unless i am "a power user." problem is, I HAVE NO ADMINISTRATIVE ACCOUNT on my computer. if there is one i don't know about it. it's possible that police pro created one without my knowledge to keep me from getting rid of it. i wouldn't know. yesterday my cd/dvd drive wouldn't load any of the dvds i put it-i tried to watch them first on VLC, then on arcade, then on Windows Media Player, all to no avail. so it looks like the virus either got the software in the cd/dvd drive, or it attacked every last one of my media players. i don't know. i also tried to watch a streaming video file but i could not load it-it only just kept loading an upgrade to my flash player, which i don't know if it is legit or not. i cannot work like this and i am at my wit's end. HELP!!

HERE is the DDS.txt log:


DDS (Ver_09-07-30.01) - FAT32x86
Run by Tova at 1:22:28.17 on Thu 09/17/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.446.36 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
SVCHOST.EXE
C:\WINDOWS\System32\svchost.exe -k netsvcs
SVCHOST.EXE
SVCHOST.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
SVCHOST.EXE
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Tova\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.mail.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Google Update] "c:\documents and settings\tova\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
mRun: [SiS Windows KeyHook] c:\windows\system32\keyhook.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
IE: &Search
IE: &Viewpoint Search - c:\program files\viewpoint\viewpoint toolbar v35\ViewBar.dll/CXTSEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://www.pandasecurity.com/activescan/cabs/as2stubie.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\tova\applic~1\mozilla\firefox\profiles\t7gp4b4i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\documents and settings\tova\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-16 21:29 <DIR> --dsh--- c:\documents and settings\tova\PrivacIE
2009-09-16 21:27 <DIR> --dsh--- c:\documents and settings\tova\IETldCache
2009-09-16 16:05 100,352 -------- c:\windows\system32\dllcache\iecompat.dll
2009-09-16 16:04 <DIR> --d----- c:\windows\ie8updates
2009-09-16 16:02 594,432 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-09-16 16:02 246,272 -------- c:\windows\system32\dllcache\ieproxy.dll
2009-09-16 16:02 55,296 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-09-16 16:02 12,800 -------- c:\windows\system32\dllcache\xpshims.dll
2009-09-16 16:02 1,985,536 -------- c:\windows\system32\dllcache\iertutil.dll
2009-09-16 16:02 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-09-16 16:00 <DIR> --d-h--- c:\windows\ie8
2009-09-16 03:05 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-09-16 02:48 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-09-16 02:48 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-09-16 02:48 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-09-16 02:46 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-09-16 02:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-09-16 02:42 <DIR> --d----- c:\docume~1\tova\applic~1\AVG8
2009-09-13 02:24 <DIR> --d----- c:\program files\ppjvtu
2009-09-09 16:01 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-09-09 15:58 <DIR> --d----- c:\program files\Symantec
2009-09-08 20:43 153,088 -------- c:\windows\system32\dllcache\triedit.dll
2009-09-02 21:03 651 a------- c:\windows\wininit.ini
2009-08-25 19:58 18,683 a------- c:\program files\common files\dunel.pif
2009-08-25 19:58 18,397 a------- c:\docume~1\tova\applic~1\kyvefy.com
2009-08-25 19:58 17,816 a------- c:\docume~1\alluse~1\applic~1\feqeq.scr
2009-08-25 19:58 17,813 a------- c:\windows\system32\ebigixoqok.bin
2009-08-25 19:58 16,382 a------- c:\docume~1\alluse~1\applic~1\ojixy.dll
2009-08-25 19:58 15,704 a------- c:\windows\lorywadali.scr
2009-08-25 19:58 14,327 a------- c:\docume~1\alluse~1\applic~1\capamefyq.sys
2009-08-25 19:58 14,122 a------- c:\windows\system32\ykinu.scr
2009-08-25 19:58 13,829 a------- c:\docume~1\tova\applic~1\awesevesys.reg
2009-08-25 19:58 13,743 a------- c:\windows\system32\usidihamu.sys
2009-08-25 19:58 13,550 a------- c:\docume~1\alluse~1\applic~1\aqesyziv.reg
2009-08-25 19:58 10,522 a------- c:\windows\system32\ygos.pif
2009-08-25 19:58 19,302 a------- c:\docume~1\alluse~1\applic~1\lenykuw.sys
2009-08-19 18:22 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-08-19 15:35 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-19 15:32 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-19 15:32 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-19 15:32 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-19 15:32 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-19 15:32 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-19 15:32 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-19 15:32 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-19 00:00 128,512 -------- c:\windows\system32\dllcache\dhtmled.ocx
2009-08-18 23:59 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll

==================== Find3M ====================

2009-09-10 14:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-08-25 19:58 13,783 a------- c:\program files\common files\ruzaq.dl
2009-08-25 19:58 14,380 a------- c:\program files\common files\nymo.dl
2009-08-05 05:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 05:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 09:19 5,937,152 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-18 12:05 1,509,888 -------- c:\windows\system32\dllcache\shdocvw.dll
2009-07-17 15:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 15:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 10:08 286,720 -------- c:\windows\system32\wmpdxm.dll
2009-07-13 10:08 286,720 -------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-13 10:08 5,537,792 -------- c:\windows\system32\dllcache\wmp.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-07-03 13:09 1,208,832 -------- c:\windows\system32\dllcache\urlmon.dll
2009-07-03 13:09 915,456 -------- c:\windows\system32\dllcache\wininet.dll
2009-07-03 13:09 206,848 -------- c:\windows\system32\dllcache\occache.dll
2009-07-03 13:09 184,320 -------- c:\windows\system32\dllcache\iepeers.dll
2009-07-03 13:09 25,600 -------- c:\windows\system32\dllcache\jsproxy.dll
2009-07-03 13:09 386,048 -------- c:\windows\system32\dllcache\iedkcs32.dll
2009-07-03 07:01 173,056 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-25 04:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 04:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 04:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 04:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 04:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-25 04:25 730,112 -------- c:\windows\system32\lsasrv.dll
2009-06-25 04:25 730,112 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 04:25 301,568 -------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 04:25 147,456 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 04:25 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 04:25 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2009-06-25 04:25 54,272 -------- c:\windows\system32\dllcache\wdigest.dll
2009-06-24 07:18 92,928 -------- c:\windows\system32\dllcache\ksecdd.sys
2009-02-03 22:27 84,400 a------- c:\docume~1\tova\applic~1\GDIPFONTCACHEV1.DAT
2009-01-06 07:58 137,964 a------- c:\program files\Webroot Spyware Detection and removal by award-winning Spy Sweeper software.mht
2005-12-04 22:26 9,407,598 a------- c:\program files\vlc-0.8.4-win32.exe

============= FINISH: 1:27:04.50 ===============


I don't know what Kaspersky is, so i have not attached it.

thanks very much in advance for your help. i hope that you guys can figure this one out. :(

Attached Files


Edited by tobk, 17 September 2009 - 04:31 PM.


BC AdBot (Login to Remove)

 


#2 tobk

tobk
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:09:57 PM

Posted 17 September 2009 - 03:02 PM

more bad news-now a program call Total Security has completely taken over my machine. i have the blue screen of death and everything. this happened overnight as i was running malwarebytes, so i was asleep and woke up to it. HEEEEELP!!!

EDIT: COMPUTER NOW COMPLETELY DEAD got a gray screen with some junk about how viruses affect everyone, was like the blue screen of death only i couldn't do anything did a hard restart and now my computer is not even booting up it gets stuck between 'start windows normally' and the actual blue screen with the usernames on it. PLEASE HELP.

Hello tobk,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Edited by The weatherman, 17 September 2009 - 05:35 PM.


#3 DocSatan

DocSatan

    Bleepin' Wanna-Be


  • Members
  • 2,156 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Boston, Ma.
  • Local time:09:57 PM

Posted 03 October 2009 - 07:26 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#4 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,766 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:03:57 AM

Posted 14 October 2009 - 12:49 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users