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What should I do?

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#1 skales1


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Posted 16 September 2009 - 06:49 PM

Hi My names Skales.

I downloaded Antivirus Pro. Which I later found out is crap.

It started with windows police pro alerts every few seconds. So I checked out police pro on google (which is how I found you guys), because i figured I already have protection why would I need more.

So I tried to follow the removal instructions by bleepingcomputer and they didn't work. I am No Longer The Administrator on my computer. Registry is disabled, setup does nothing but pretends to work. So I thought I should just cut my loses and reinstall windows. But I wanted to know if I should wipe my drive first. Or would reinstalling windows do that for me and get rid of the viruses.

If there is help please help. I'm going :thumbsup:

Thank You!

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#2 quietman7


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Posted 17 September 2009 - 11:00 AM

Your decision as to what action to take should be made by reading and asking yourself the questions presented in this articles:In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned, repaired or trusted especially if you are dealing with rootkit components that can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. The malware may leave so many remnants behind that security tools cannot find them and a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition/reformat will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore with a vendor-specific Recovery Disk or Recovery Partition removes everything and is the safest action but I cannot make that decision for you.
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