Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

What should I do?


  • Please log in to reply
1 reply to this topic

#1 skales1

skales1

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:12:02 PM

Posted 16 September 2009 - 06:49 PM

Hi My names Skales.

I downloaded Antivirus Pro. Which I later found out is crap.

It started with windows police pro alerts every few seconds. So I checked out police pro on google (which is how I found you guys), because i figured I already have protection why would I need more.

So I tried to follow the removal instructions by bleepingcomputer and they didn't work. I am No Longer The Administrator on my computer. Registry is disabled, setup does nothing but pretends to work. So I thought I should just cut my loses and reinstall windows. But I wanted to know if I should wipe my drive first. Or would reinstalling windows do that for me and get rid of the viruses.

If there is help please help. I'm going :thumbsup:

Thank You!

BC AdBot (Login to Remove)

 


#2 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,597 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:12:02 PM

Posted 17 September 2009 - 11:00 AM

Your decision as to what action to take should be made by reading and asking yourself the questions presented in this articles:In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned, repaired or trusted especially if you are dealing with rootkit components that can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. The malware may leave so many remnants behind that security tools cannot find them and a Repair Install will NOT help!. Reinstalling Windows without first wiping the entire hard drive with a repartition/reformat will not remove the infection. The reinstall will only overwrite the Windows files. Any malware on the system will still be there afterwards. Starting over by wiping your drive, reformatting, and performing a clean install of the OS or doing a factory restore with a vendor-specific Recovery Disk or Recovery Partition removes everything and is the safest action but I cannot make that decision for you.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users