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Can I Trust The Computer Now


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6 replies to this topic

#1 beanielou

beanielou

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  • Local time:03:06 AM

Posted 16 September 2009 - 02:35 PM

My husband's computer which is running Windows XP Pro became infected with multiple trojans/malware which I found a couple weeks ago. I will include the Malwarebytes Log thats shows most of the original infections. This machine had multiple problems. I could not get to the registry, system restore or even task manager. It would not let me run any spyware programs (administrator errors), changed my internet security settings and turned off the Windows Firewall. I removed the hard drive and ran Malwarebytes with my computer using an external case, being very careful to not open up any of his files. I reinstalled the hard drive to his computer case. I worked my way into system restore by removing some bogus registry entries and turned it off. Restarted in SafeMode to run additional checks. I turned back on the Windows Firewall, but have since installed Zone Alarm. I put back all the original settings for Internet Security and think the machine is running well. After all this trouble, I have to ask myself "Is This Machine Safe Online" ? I still see strange entries in the registry at HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Current Version\Explorer
and HKEY_USERS\S-1-5-18 " " " " "

I am not at all familiar what really should be in that Key area, but I know our other two computers do not have anything like it with the long, long numbers repeating themselves etc. I will send you the exact HKEY information if you like and am now including the recent DDS logs. I cannot get RootRepeal to work...it caused a fatal system error.

Please let me know your what expert opinion is. Perhaps I just need to reinstall. I have all the documents/pictures/music etc backed up already.

I apologize for the long history, but it is getting to be too overwhelming for me. I will wait to hear from you. Thank you so much.

Linda




Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 3

8/31/2009 12:21:42 AM
mbam-log-2009-08-31 (00-21-42).txt

Scan type: Quick Scan
Objects scanned: 91827
Time elapsed: 3 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 2
Registry Data Items Infected: 7
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\cs41275 (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\seneka (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\seneka (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Monopod (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\NordBull (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WINID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds.lll (Stolen.data) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{BB65B0FB-5712-401b-B616-E69AC55E2757}.job (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\{7B02EF0B-A410-4938-8480-9BA26420A627}.job (Trojan.Downloader) -> Quarantined and deleted successfully.





DDS (Ver_09-07-30.01) - NTFSx86
Run by Linda at 12:18:53.65 on Wed 09/16/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1983.1200 [GMT -5:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Sunbelt VIPRE *On-access scanning disabled* (Updated) {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\DynDNS Updater\DynUpPs.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\DynDNS Updater\DynTray.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Linda\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.yahoo.com
uWindow Title =
mSearchAssistant = hxxp://www.google.com
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe
mRun: [BDMCon] "c:\program files\softwin\bitdefender10\bdmcon.exe" /reg
mRun: [BDAgent] "c:\program files\softwin\bitdefender10\bdagent.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [OrderReminder] c:\program files\hewlett-packard\orderreminder\OrderReminder.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dyndns~1.lnk - c:\program files\dyndns updater\DynUpPs.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1203659332926
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} - hxxp://rdstanford.dyndns.org:8001/plugin/h263ctrl.cab
DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} - hxxp://192.168.1.150:8001/ssi.cgi/cab/OCXChecker_8300.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FEC048AB-277A-460C-BF50-1A4193AEF148} - hxxp://209.144.27.226:10800/cab/DownloadCenter_8200.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: cru629.dat
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\linda\applic~1\mozilla\firefox\profiles\vi9l5iac.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\documents and settings\linda\application data\mozilla\firefox\profiles\vi9l5iac.default\extensions\{561a5fbe-9761-4eb3-9182-892d82532414}\plugins\npavwebscan.dll
FF - HiddenExtension: XUL Cache: {1E16CFB9-359F-4DA8-932B-2BF9297D4942} - c:\windows\system32\config\systemprofile\local settings\application data\{1e16cfb9-359f-4da8-932b-2bf9297d4942}\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-12 64160]
R0 phooks;phooks;c:\windows\system32\drivers\phooks.sys [2009-8-31 23552]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-1 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-2-21 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-1 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 32256]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-9-3 353672]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-9-1 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-9-1 297752]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]
S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2009-8-30 40840]
S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2009-8-30 66952]
S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2009-8-30 81288]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-8-30 356920]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-8-30 1079176]
S4 WMIAPISE;Windows Management Instrumentation Service Extension;c:\windows\system32\wmiapise.exe --> c:\windows\system32\wmiapise.exe [?]

=============== Created Last 30 ================

2009-09-14 14:31 143,360 a----r-- c:\windows\apptune1020.exe
2009-09-14 14:31 86,016 a----r-- c:\windows\system32\ZSPOOL.DLL
2009-09-14 14:31 24,576 a----r-- c:\windows\system32\ZTAG32.DLL
2009-09-14 14:31 <DIR> --d-h--- c:\program files\Zenographics
2009-09-12 16:48 15,688 a------- c:\windows\system32\lsdelete.exe
2009-09-12 15:50 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-09-12 15:48 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{EF63305C-BAD7-4144-9208-D65528260864}
2009-09-09 14:05 153,088 -c------ c:\windows\system32\dllcache\triedit.dll
2009-09-04 17:28 120 a------- c:\windows\CIS_Setup_3.9.95478.509_XP_Vista_x32.INI
2009-09-03 14:48 <DIR> --d----- c:\windows\pss
2009-09-03 14:23 <DIR> --dsh--- c:\documents and settings\linda\IECompatCache
2009-09-03 13:19 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-09-03 13:19 1,221,512 a------- c:\windows\system32\zpeng25.dll
2009-09-03 13:19 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-09-03 13:19 <DIR> --d----- c:\program files\Zone Labs
2009-09-03 13:19 350,192 a------- c:\windows\system32\vsconfig.xml
2009-09-03 13:17 <DIR> --d----- c:\windows\Internet Logs
2009-09-03 01:01 15,940,624 a------- C:\launch.exe
2009-09-02 10:57 <DIR> --dsh--- c:\documents and settings\linda\PrivacIE
2009-09-02 10:39 <DIR> --dsh--- c:\documents and settings\linda\IETldCache
2009-09-02 10:37 100,352 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-09-02 10:37 <DIR> --d----- c:\windows\ie8updates
2009-09-02 10:36 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-09-02 10:36 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-09-02 10:36 <DIR> -cd-h--- c:\windows\ie8
2009-09-01 17:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Sunbelt
2009-09-01 11:02 411,368 a------- c:\windows\system32\deploytk.dll
2009-09-01 11:02 73,728 a------- c:\windows\system32\javacpl.cpl
2009-09-01 10:12 <DIR> --d----- c:\windows\system32\appmgmt
2009-08-31 16:24 23,552 a------- c:\windows\system32\drivers\phooks.sys
2009-08-31 16:20 <DIR> --d----- c:\docume~1\linda\applic~1\Bitdefender
2009-08-31 16:06 81,984 a------- c:\windows\system32\bdod.bin
2009-08-31 16:00 <DIR> --d----- c:\program files\Softwin
2009-08-31 16:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\BitDefender
2009-08-31 15:59 <DIR> --d----- c:\program files\common files\Softwin
2009-08-31 15:43 <DIR> --d----- c:\program files\trend micro
2009-08-30 18:51 81,288 a------- c:\windows\system32\drivers\iksyssec.sys
2009-08-30 18:51 66,952 a------- c:\windows\system32\drivers\iksysflt.sys
2009-08-30 18:51 40,840 a------- c:\windows\system32\drivers\ikfilesec.sys
2009-08-30 18:51 29,576 a------- c:\windows\system32\drivers\kcom.sys
2009-08-30 18:40 <DIR> --d----- c:\docume~1\linda\applic~1\SUPERAntiSpyware.com
2009-08-30 15:37 <DIR> --d----- c:\documents and settings\linda\DoctorWeb
2009-08-30 14:45 <DIR> --d----- C:\!KillBox
2009-08-30 13:34 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-08-29 19:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-08-29 19:47 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-08-29 16:22 <DIR> --d----- c:\docume~1\linda\applic~1\AVGTOOLBAR
2009-08-27 14:11 46 a------- C:\p2hhr.bat
2009-08-27 14:10 0 a------- C:\-1803884940

==================== Find3M ====================

2009-09-01 09:52 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-09-01 09:52 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-09-01 09:52 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2008-06-11 12:07 40 ----hr-- c:\program files\winx14.dl

============= FINISH: 12:19:15.56 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
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Posted 01 October 2009 - 10:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 beanielou

beanielou
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Posted 01 October 2009 - 07:43 PM

Thank you for your reply. I do appreciate how busy you must be. The only new thing that has happened to the computer since my original post is that Spybot found Virtumonde.dll and was going to delete it. That was a few days ago. It was also around when the machine first became infected along with the infections found by Malwarebytes (log is included with my first post). I did rerun DDS, and the report follows as well as an attachment of the attach.zip file.

I will wait for further instruction. Thank you so much!!!
Linda




DDS (Ver_09-07-30.01) - NTFSx86
Run by Linda at 17:30:48.54 on Thu 10/01/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1983.1082 [GMT -5:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Sunbelt VIPRE *On-access scanning disabled* (Updated) {964FCE60-0B18-4D30-ADD6-EB178909041C}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\DynDNS Updater\DynUpPs.exe
C:\Program Files\DynDNS Updater\DynTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Linda\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.yahoo.com
uWindow Title =
mSearchAssistant = hxxp://www.google.com
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
uRunOnce: [SpybotDeletingB9259] command /c del "c:\windows\system32\ZTAG32.DLL_old"
uRunOnce: [SpybotDeletingD6600] cmd /c del "c:\windows\system32\ZTAG32.DLL_old"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe
mRun: [BDMCon] "c:\program files\softwin\bitdefender10\bdmcon.exe" /reg
mRun: [BDAgent] "c:\program files\softwin\bitdefender10\bdagent.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [OrderReminder] c:\program files\hewlett-packard\orderreminder\OrderReminder.exe
mRunOnce: [Spybot - Search & Destroy] "c:\program files\spybot - search & destroy\SpybotSD.exe" /autocheck
mRunOnce: [SpybotDeletingA1441] command /c del "c:\windows\system32\ZTAG32.DLL_old"
mRunOnce: [SpybotDeletingC9127] cmd /c del "c:\windows\system32\ZTAG32.DLL_old"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dyndns~1.lnk - c:\program files\dyndns updater\DynUpPs.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1203659332926
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} - hxxp://rdstanford.dyndns.org:8001/plugin/h263ctrl.cab
DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} - hxxp://192.168.1.150:8001/ssi.cgi/cab/OCXChecker_8300.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FEC048AB-277A-460C-BF50-1A4193AEF148} - hxxp://209.144.27.226:10800/cab/DownloadCenter_8200.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: cru629.dat
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\linda\applic~1\mozilla\firefox\profiles\vi9l5iac.default\
FF - prefs.js: browser.search.selectedEngine - Wikipedia (en)
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\documents and settings\linda\application data\mozilla\firefox\profiles\vi9l5iac.default\extensions\{561a5fbe-9761-4eb3-9182-892d82532414}\plugins\npavwebscan.dll
FF - HiddenExtension: XUL Cache: {1E16CFB9-359F-4DA8-932B-2BF9297D4942} - c:\windows\system32\config\systemprofile\local settings\application data\{1e16cfb9-359f-4da8-932b-2bf9297d4942}\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-12 64160]
R0 phooks;phooks;c:\windows\system32\drivers\phooks.sys [2009-8-31 23552]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-1 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-2-21 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-1 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 32256]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-9-3 353672]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-9-1 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-9-1 297752]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1029456]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]
S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2009-8-30 40840]
S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2009-8-30 66952]
S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2009-8-30 81288]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-8-30 356920]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-8-30 1079176]
S4 WMIAPISE;Windows Management Instrumentation Service Extension;c:\windows\system32\wmiapise.exe --> c:\windows\system32\wmiapise.exe [?]

=============== Created Last 30 ================

2009-09-14 14:31 143,360 a----r-- c:\windows\apptune1020.exe
2009-09-14 14:31 86,016 a----r-- c:\windows\system32\ZSPOOL.DLL
2009-09-14 14:31 24,576 -------- c:\windows\system32\ZTAG32.DLL_old
2009-09-14 14:31 <DIR> --d-h--- c:\program files\Zenographics
2009-09-12 16:48 15,688 a------- c:\windows\system32\lsdelete.exe
2009-09-12 15:50 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-09-12 15:48 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{EF63305C-BAD7-4144-9208-D65528260864}
2009-09-09 14:05 153,088 -c------ c:\windows\system32\dllcache\triedit.dll
2009-09-04 17:28 120 a------- c:\windows\CIS_Setup_3.9.95478.509_XP_Vista_x32.INI
2009-09-03 14:48 <DIR> --d----- c:\windows\pss
2009-09-03 14:23 <DIR> --dsh--- c:\documents and settings\linda\IECompatCache
2009-09-03 13:19 4,212 a---h--- c:\windows\system32\zllictbl.dat
2009-09-03 13:19 1,221,512 a------- c:\windows\system32\zpeng25.dll
2009-09-03 13:19 <DIR> --d----- c:\windows\system32\ZoneLabs
2009-09-03 13:19 <DIR> --d----- c:\program files\Zone Labs
2009-09-03 13:19 350,192 a------- c:\windows\system32\vsconfig.xml
2009-09-03 13:17 <DIR> --d----- c:\windows\Internet Logs
2009-09-03 01:01 15,940,624 a------- C:\launch.exe
2009-09-02 10:57 <DIR> --dsh--- c:\documents and settings\linda\PrivacIE
2009-09-02 10:39 <DIR> --dsh--- c:\documents and settings\linda\IETldCache
2009-09-02 10:37 100,352 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-09-02 10:37 <DIR> --d----- c:\windows\ie8updates
2009-09-02 10:36 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-09-02 10:36 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-09-02 10:36 <DIR> -cd-h--- c:\windows\ie8
2009-09-01 17:46 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Sunbelt

==================== Find3M ====================

2009-10-01 17:26 81,984 a------- c:\windows\system32\bdod.bin
2009-09-01 11:02 411,368 a------- c:\windows\system32\deploytk.dll
2009-09-01 09:52 335,240 a------- c:\windows\system32\drivers\avgldx86.sys
2009-09-01 09:52 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-09-01 09:52 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-08-31 16:22 23,552 a------- c:\windows\system32\drivers\phooks.sys
2009-08-27 14:11 46 a------- C:\p2hhr.bat
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2008-06-11 12:07 40 ----hr-- c:\program files\winx14.dl

============= FINISH: 17:31:06.75 ===============

Attached Files



#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:09:06 AM

Posted 02 October 2009 - 12:31 PM

Hello, beanielou and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.






One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards.







Step 1

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

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  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.








Step 2
  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<info.txt (<







Please post back with:
  • Gmer-Logfile
  • Both RSIT-Logfiles

regards,
schrauber

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#5 beanielou

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Posted 02 October 2009 - 11:17 PM

Tom
I did suspect that the computer was probably now at risk, but was hoping that I was wrong and we might be able to clean it further. I do not want to take any chances with vulnerability in the future, so after much thought and considering your advice, I have decided to reformat and reinstall the system. My husband does business from home that requires a secure machine. I already have all our music, pictures, documents, etc saved on an external device, so guess I should just "get busy" and do it. Thank you for your expert opinion. I appreciate your cautions. In the end I think this will save us both time and stress.

Til next time ....

Thanks again....
Linda

#6 schrauber

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Posted 03 October 2009 - 09:45 AM

Hi Linda,

That is a good choice :(. Reformat and reinstall the system is the fastest way to clean this system.

Thank you for your expert opinion


You're welcome :(
regards,
schrauber

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#7 Farbar

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Posted 03 October 2009 - 09:58 AM

This thread will now be closed.

If you should have a new issue, please start a new topic.




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