Posted 16 September 2009 - 01:46 PM
I got on the internet this morning, just my usual email check and facebook. I kept getting a popup asking if I wanted to redirect but I knew I wasn't supposed to be so I kept clicking no and it would go away for a little bit. Then after about an hour or so of that, another popup appeared saying that a virus was detected. The program it said had done the scan is called Personal Antivirus. I do have Norton AntiVirus installed but didn't much think about that not being something installed on my computer. It did what it said was a scan of my computer and installed as PersonalAV, detecting 37 threats. A small box appears about every three minutes with all of these "new threats" its finding then prompting me to repair after getting a licensed version and all that.
I called my uncle who works as a computer technician and he told me to run the Combofix from this site. I did exactly as the instructions said and it ran completely then gave me a log. The icon for the "PersonalAV" is still on my desktop and I keep getting the "alerts". I saw that I can't post the log unless I'm asked to. I was hoping someone could help me out. I can't get my computer to my uncle to fix so it'd be great if you have any advice.
Thank you so much!