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Google redirect virus, no antivirus software will run

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#1 incognegro


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  • Local time:10:28 AM

Posted 16 September 2009 - 12:08 PM

OK, I'm new here so bear with me! I have read through a few of the other posts regarding this same problem and clearly I need help. When I use any search engine and click on whatever site I want to visit I am redirected (www.google.com will flash in the web address box before dropping me onto a site that I don't want to be looking at). The only way to keep this from happening is by cutting and pasting the URL into the address box and going to the site that way. I tried to run AdAware but it won't open. I tried running Spybot SD but when I install it it tells me that C:\Program Files \Spybot - Search & Destroy \SpybotSD.exe is a read-only file and asks me if I want to retry, ignore or abort. I clicked ignore because retry never works and it finishes installing but when I try to run the program I receive this error message:

Unable to execute file:
C:\Program Files \Spybot - Search & Destroy \SpybotSD.exe

CreateProcess failed; code 5.
Access is denied.

I also downloaded and attempted to run Malwarebytes Anti-malware, but it shuts down when I try to do a scan.

Finally, I tried to run hijack this but that also shuts down when I try to scan.

When I try any of these programs in safe mode I am told I cannot access the necessary files or do not have permission.

I am running windows XP SP2. In an attempt to trick my computer, I saved all my important files to my external hard drive and deleted the user (and all associated files with it) from the computer and just added another user but that didn't fix the problem. I would just format the computer but I don't have my install discs anymore. This is driving me berserk and I need to fix it while my computer is still running remotely well!

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#2 garmanma


    Computer Masochist

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  • Location:Cleveland, Ohio
  • Local time:10:28 AM

Posted 16 September 2009 - 09:00 PM

Try Root Repeal

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
If the scan will not complete, run it again and just selectDrivers to scan
Post back with any problems
Posted Image
why won't my laptop work?

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