Posted 16 September 2009 - 12:08 PM
OK, I'm new here so bear with me! I have read through a few of the other posts regarding this same problem and clearly I need help. When I use any search engine and click on whatever site I want to visit I am redirected (www.google.com will flash in the web address box before dropping me onto a site that I don't want to be looking at). The only way to keep this from happening is by cutting and pasting the URL into the address box and going to the site that way. I tried to run AdAware but it won't open. I tried running Spybot SD but when I install it it tells me that C:\Program Files \Spybot - Search & Destroy \SpybotSD.exe is a read-only file and asks me if I want to retry, ignore or abort. I clicked ignore because retry never works and it finishes installing but when I try to run the program I receive this error message:
Unable to execute file:
C:\Program Files \Spybot - Search & Destroy \SpybotSD.exe
CreateProcess failed; code 5.
Access is denied.
I also downloaded and attempted to run Malwarebytes Anti-malware, but it shuts down when I try to do a scan.
Finally, I tried to run hijack this but that also shuts down when I try to scan.
When I try any of these programs in safe mode I am told I cannot access the necessary files or do not have permission.
I am running windows XP SP2. In an attempt to trick my computer, I saved all my important files to my external hard drive and deleted the user (and all associated files with it) from the computer and just added another user but that didn't fix the problem. I would just format the computer but I don't have my install discs anymore. This is driving me berserk and I need to fix it while my computer is still running remotely well!