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Strange behavior?


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#1 l17da

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Posted 16 September 2009 - 10:04 AM

Days ago, I noticed that all my .html files turned into an unidentified file icons, it used to show my browser's icon (my internet browser is Opera) so it used to show opera's icon but now instead of showing the browser's icon, it is showing as an unidentified file icon.

When I tried connecting my ipod to my laptop, it didn't recognize my ipod so I did what is written in here http://support.apple.com/kb/TS1363. Later when I did another try, it does recognize my ipod but when it actually brought me to itunes, I can see the word 'hijack' on the search bar in itunes then later it went blank again like the normal search bar.

Since then, I experienced weird things happening to my browser. Like today when I click on one of my html files, it brings me to my browser but shows me some error which never happened before in the past then it opens another 2 browser tabs with the address: www.and.com and www.settings.com

When I was browsing the internet earlier, it messed up my browser settings. Like it changed my bookmarks and shortcuts to the websites that I never visit. After that I had to close my browser. Later when I click on my browser again, it goes back to my normal settings. So I am wondering if this is normal? or am I infected by some browser hijacker or something?

I hope someone could help me with this.

Edited by l17da, 17 September 2009 - 05:57 AM.


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#2 garmanma

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Posted 16 September 2009 - 08:53 PM

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled
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#3 l17da

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Posted 17 September 2009 - 06:20 AM

Malwarebytes' Anti-Malware 1.41
Database version: 2814
Windows 5.1.2600 Service Pack 3

9/17/2009 7:19:40 PM
mbam-log-2009-09-17 (19-19-40).txt

Scan type: Quick Scan
Objects scanned: 102792
Time elapsed: 13 minute(s), 33 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 garmanma

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Posted 17 September 2009 - 06:50 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

--------------------------------------

Then try Dr Web Cureit

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#5 l17da

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Posted 18 September 2009 - 06:18 AM

OK, I have downloaded ATF Cleaner and did what you told me to. I didn't run SAS and Dr.Web CureIt yet (just as you instructed).

#6 garmanma

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Posted 19 September 2009 - 05:34 PM

When it says Do not run yet it means to go into safe mode to run the scans
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#7 l17da

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Posted 21 September 2009 - 03:39 AM

When it says Do not run yet it means to go into safe mode to run the scans


Sorry that I have misunderstood your instructions. I will post the logs once it is done.

#8 l17da

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Posted 22 September 2009 - 03:23 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/22/2009 at 04:14 AM

Application Version : 4.29.1002

Core Rules Database Version : 4113
Trace Rules Database Version: 2053

Scan type : Complete Scan
Total Scan Time : 02:58:57

Memory items scanned : 257
Memory threats detected : 0
Registry items scanned : 7393
Registry threats detected : 0
File items scanned : 41588
File threats detected : 0


Dr. Web log:
DXwnd.exe;D:\Random\DXWnd\ver1;Trojan.PWS.Akak.13;Deleted.;
A0047965.exe;D:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP25;Trojan.PWS.Akak.13;Deleted.;

#9 garmanma

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Posted 22 September 2009 - 06:27 PM

How is it running now? Does it still have those symptoms?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#10 l17da

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Posted 23 September 2009 - 05:14 AM

How is it running now? Does it still have those symptoms?


It is running fine now but those .html/.htm files are still showing as unidentified file icon instead of my browser icon.

#11 garmanma

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Posted 23 September 2009 - 04:43 PM

I do not believe you are infected
Which browser do you use and which OS?
I would try posting here:
Web Browsing/Email and Other Internet Applications
http://www.bleepingcomputer.com/forums/f/14/web-browsingemail-and-other-internet-applications/

I did find these two suggestions:

Start your computer in SAFE mode then restart it in Normal mode. This will rebuild the iconcache.db file and may correct the problem.

You could also download Tweak UI at the link below. After you install it you'll find it in Start>Programs>Powertoys for Windows XP>Tweak UI. Open it and under Repair then choose Rebuild Icons.

http://www.microsoft.com/windowsxp/downloa...ppowertoys.mspx

computing.net
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#12 l17da

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Posted 24 September 2009 - 05:25 AM

Currently using Opera browser and my OS is Windows XP. Thanks for your suggestions. I did try both of them but sadly, it is not working.

#13 garmanma

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Posted 24 September 2009 - 06:07 PM

Please post in the browser forum
I do not know anything about Oprea
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#14 l17da

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Posted 28 September 2009 - 01:51 AM

Please post in the browser forum
I do not know anything about Oprea


Hi, sorry for the late reply. I shall post in the browser forum when I get home. Thank you for your advice :thumbsup:

#15 garmanma

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Posted 28 September 2009 - 06:56 PM

Good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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