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Printer being deleted by system


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#1 norwegiandemon

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Posted 16 September 2009 - 08:33 AM

I have a HP CM1312MFP that is randomly being deleted from my PC for no reason. It only happens with this particular printer and it doesn't matter if it is mapped via a print server or locally via a TCP/IP port.

System logs show that for no reason the printer is being deleted by the user NT Authority\System:

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 3
Date: 9/16/2009
Time: 8:09:38 AM
User: NT AUTHORITY\SYSTEM
Computer: XXX
Description:
Printer HP Color LaserJet CM1312 MFP Series PCL 6 was deleted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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#2 Eric RBA

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Posted 16 September 2009 - 09:34 AM

Is your PC on a domain? If so, is it possible that your mapped printers are being controlled by Group Policy and anything other than what is scripted for your OU is being removed when you reboot?
I would never ask a person to do something that I wouldn't do myself.

#3 norwegiandemon

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Posted 16 September 2009 - 09:38 AM

Is your PC on a domain? If so, is it possible that your mapped printers are being controlled by Group Policy and anything other than what is scripted for your OU is being removed when you reboot?



It is part of a domain, but there are no GP's in place for anything printer wise. I thought the same thing at first but then I started to question why it would only affect this one printer of my 5 I have mapped.

#4 Eric RBA

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Posted 16 September 2009 - 11:08 AM

If I had to guess I'd say you're running XP Pro?
I would never ask a person to do something that I wouldn't do myself.

#5 norwegiandemon

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Posted 16 September 2009 - 12:08 PM

If I had to guess I'd say you're running XP Pro?


That is correct. SP2 and unable to upgrade to SP3 due to incompatibility with software I run.




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