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Explorer.exe running at 97-100% CPU


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17 replies to this topic

#1 gapeach2777

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Posted 15 September 2009 - 09:32 PM

Hey guys, I'm having a problem with my explorer.exe process. Upon boot up and throughout the duration of my computer use, it is running between 97 and 100%. This is REALLY slowing down my computer. I use mozilla firefox browser and now it's taking forever to open, along with other program slow downs. I have ran avast antivirus thorough scan, defragmented, run ccleaner, and went to msconfig to change my start up options. Nothing has worked so far. PLEASE HELP ME. P.S. I posted an older hijack This Version log so here is the New versions log.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:27:25 PM, on 9/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
C:Program FilesAlwil SoftwareAvast4ashServ.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSsystem32Ati2evxx.exe
C:PROGRA~1ALWILS~1Avast4ashDisp.exe
C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
C:WINDOWSSOUNDMAN.EXE
C:Program FilesHPDigital Imagingbinhpqtra08.exe
C:Program FilesMicrosoft OfficeFINDFAST.EXE
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:WINDOWSsystem32HPZipm12.exe
C:WINDOWSsystem32svchost.exe
C:Program FilesHPDigital Imagingbinhpqgalry.exe
C:Program FilesAlwil SoftwareAvast4ashMaiSv.exe
C:Program FilesAlwil SoftwareAvast4ashWebSv.exe
C:WINDOWSsystem32wuauclt.exe
C:WINDOWSexplorer.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:WINDOWSsystem32wuauclt.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:Program FilesJavajre1.6.0_06binssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {ad55c869-668e-457c-b270-0cfb2f61116f} - (no file)
O4 - HKLM..Run: [avast!] C:PROGRA~1ALWILS~1Avast4ashDisp.exe
O4 - HKLM..Run: [ATIPTA] "C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe"
O4 - HKLM..Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM..Run: [MP10_EnsureFileVer] C:WINDOWSinfunregmp2.exe /EnsureFileVersions
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:Program FilesHPDigital Imagingbinhpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:Program FilesHPDigital Imagingbinhpqthb08.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:Program FilesMicrosoft OfficeFINDFAST.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_06binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.6.0_06binssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:WINDOWSsystem32Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:WINDOWSsystem32ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:Program FilesAlwil SoftwareAvast4ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:Program FilesAlwil SoftwareAvast4ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:Program FilesAlwil SoftwareAvast4ashWebSv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:WINDOWSsystem32HPZipm12.exe

--
End of file - 3863 bytes

Sorry,I forgot to include this. Here is my DDS log. I also attached that DDS attachment with all of the system restore points and all.



DDS (Ver_09-07-30.01) - NTFSx86
Run by Valarie Burke at 22:44:12.60 on Tue 09/15/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_06
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.62 [GMT -4:00]

AV: avast! antivirus 4.7.1098 [VPS 090915-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:WINDOWSsystem32Ati2evxx.exe
C:WINDOWSsystem32svchost -k DcomLaunch
svchost.exe
C:WINDOWSSystem32svchost.exe -k netsvcs
C:WINDOWSsystem32svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
C:Program FilesAlwil SoftwareAvast4ashServ.exe
C:WINDOWSsystem32spoolsv.exe
C:WINDOWSsystem32Ati2evxx.exe
C:PROGRA~1ALWILS~1Avast4ashDisp.exe
C:Program FilesATI TechnologiesATI Control Panelatiptaxx.exe
C:WINDOWSSOUNDMAN.EXE
C:Program FilesHPDigital Imagingbinhpqtra08.exe
C:Program FilesMicrosoft OfficeFINDFAST.EXE
svchost.exe
C:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exe
C:WINDOWSsystem32HPZipm12.exe
C:WINDOWSsystem32svchost.exe -k imgsvc
C:Program FilesHPDigital Imagingbinhpqgalry.exe
C:Program FilesAlwil SoftwareAvast4ashMaiSv.exe
C:Program FilesAlwil SoftwareAvast4ashWebSv.exe
C:WINDOWSsystem32wuauclt.exe
C:WINDOWSexplorer.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
C:WINDOWSnotepad.exe
C:Documents and SettingsValarie BurkeDesktopdds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:program filescommon filesadobeacrobatactivexAcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:program filesjavajre1.6.0_06binssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {ad55c869-668e-457c-b270-0cfb2f61116f} - No File
mRun: [avast!] c:progra~1alwils~1avast4ashDisp.exe
mRun: [ATIPTA] "c:program filesati technologiesati control panelatiptaxx.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [MP10_EnsureFileVer] c:windowsinfunregmp2.exe /EnsureFileVersions
StartupFolder: c:docume~1alluse~1startm~1programsstartuphpdigi~1.lnk - c:program fileshpdigital imagingbinhpqtra08.exe
StartupFolder: c:docume~1alluse~1startm~1programsstartuphpimag~1.lnk - c:program fileshpdigital imagingbinhpqthb08.exe
StartupFolder: c:docume~1alluse~1startm~1programsstartupmicros~1.lnk - c:program filesmicrosoft officeFINDFAST.EXE
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:program filesaimaim.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:program filesmessengermsmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:program filesjavajre1.6.0_06binssv.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
Handler: ms-its50 - {F8606A00-F5CF-11D1-B6BB-0000F80149F6} - c:program filescommon filesmicrosoft sharedinformation retrievalitss50.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:windowssystem32WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:docume~1valari~1applic~1mozillafirefoxprofilesq7iurpkd.default
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:windowsmicrosoft.netframeworkv3.5windows presentation foundationdotnetassistantextension
FF - HiddenExtension: Java Console: No Registry Reference - c:program filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 avast! Antivirus;avast! Antivirus;c:program filesalwil softwareavast4ashServ.exe [2008-6-27 140664]
R3 avast! Mail Scanner;avast! Mail Scanner;c:program filesalwil softwareavast4ashMaiSv.exe [2008-6-27 247160]
R3 avast! Web Scanner;avast! Web Scanner;c:program filesalwil softwareavast4ashWebSv.exe [2008-6-27 345464]

=============== Created Last 30 ================

2009-09-15 22:26 <DIR> --d----- c:program filesTrend Micro
2009-09-14 22:13 <DIR> --d----- c:program filesCCleaner
2009-09-14 16:05 <DIR> --d----- c:docume~1valari~1applic~1uniblue
2009-09-14 16:05 <DIR> --d----- c:program filesUniblue
2009-09-14 15:47 <DIR> --d----- c:windowspss
2009-08-22 03:08 <DIR> --d----- c:windowssystem32XPSViewer
2009-08-22 03:07 597,504 -c------ c:windowssystem32dllcacheprintfilterpipelinesvc.exe
2009-08-22 03:07 575,488 -c------ c:windowssystem32dllcachexpsshhdr.dll
2009-08-22 03:07 89,088 -c------ c:windowssystem32dllcachefilterpipelineprintproc.dll
2009-08-22 03:07 575,488 -------- c:windowssystem32xpsshhdr.dll
2009-08-22 03:07 117,760 -------- c:windowssystem32prntvpt.dll
2009-08-22 03:07 1,676,288 -c------ c:windowssystem32dllcachexpssvcs.dll
2009-08-22 03:07 1,676,288 -------- c:windowssystem32xpssvcs.dll
2009-08-22 03:07 <DIR> --d----- C:0de0f9b5bf27c21f3f80416bf417
2009-08-22 03:01 <DIR> --d----- c:program filesMSXML 6.0

==================== Find3M ====================

2009-08-05 05:11 204,800 a------- c:windowssystem32mswebdvd.dll
2009-07-17 14:55 58,880 a------- c:windowssystem32atl.dll
2009-07-13 02:18 233,472 a------- c:windowssystem32wmpdxm.dll
2009-06-26 12:18 659,456 a------- c:windowssystem32wininet.dll
2009-06-26 12:18 81,920 a------- c:windowssystem32ieencode.dll

============= FINISH: 22:44:38.20 ===============

Merged posts. ~ OB

Attached Files


Edited by Orange Blossom, 24 September 2009 - 09:44 PM.


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#2 gapeach2777

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Posted 28 September 2009 - 10:47 PM

Hey guys, I know that this forum is usually very busy, however it has been two weeks since my original post, and I have still not received any word from the staff. I am just wondering how long it usually takes to get a reply, because most of the posts I have seen get answered within a week or so at least. Someone please reply.

#3 sempai

sempai

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Posted 30 September 2009 - 05:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

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#4 gapeach2777

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Posted 30 September 2009 - 10:16 PM

Here is my new DDS log. Something new I have noticed about my problem is that when I have no programs open, my cpu for explorer.exe is at 97-100%. However as soon as I open Mozilla firefox (which is extremly delayed because the high CPU) my Cpu for explorer.exe drops back down to zero. It is only running at a high CPU when I am looking at my desktop. As soon as I open another program (again very delayed) then it seems to return to normal. Hope that helps.



DDS (Ver_09-09-29.01) - NTFSx86
Run by Valarie Burke at 23:08:36.29 on Wed 09/30/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_06
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.138 [GMT -4:00]

AV: avast! antivirus 4.7.1098 [VPS 090930-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\FINDFAST.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\Valarie Burke\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: {ad55c869-668e-457c-b270-0cfb2f61116f} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [MP10_EnsureFileVer] c:\windows\inf\unregmp2.exe /EnsureFileVersions
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\FINDFAST.EXE
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_06\bin\ssv.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
Handler: ms-its50 - {F8606A00-F5CF-11D1-B6BB-0000F80149F6} - c:\program files\common files\microsoft shared\information retrieval\itss50.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\valari~1\applic~1\mozilla\firefox\profiles\q7iurpkd.default\
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2008-6-27 140664]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2008-6-27 247160]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2008-6-27 345464]

=============== Created Last 30 ================

2009-09-16 22:03 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-09-16 22:03 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-09-15 22:26 <DIR> --d----- c:\program files\Trend Micro
2009-09-14 22:13 <DIR> --d----- c:\program files\CCleaner
2009-09-14 16:05 <DIR> --d----- c:\docume~1\valari~1\applic~1\uniblue
2009-09-14 16:05 <DIR> --d----- c:\program files\Uniblue
2009-09-14 15:47 <DIR> --d----- c:\windows\pss

==================== Find3M ====================

2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 02:18 233,472 a------- c:\windows\system32\wmpdxm.dll

============= FINISH: 23:09:14.42 ===============

Attached Files



#5 thewall

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Posted 07 October 2009 - 08:07 PM

Hello gapeach2777 :( Welcome to the BC HijackThis Log and Analysis forum. Sorry about your wait, but I will be assisting you in cleaning up your system from here on out.


I ask that you refrain from running tools other than those we suggest while we are performing the clean-up. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.



In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.





I need to get a little different look at your system so please perform the following:


We need to scan for Rootkits with GMER
  • Please download GMER from one of the following locations, and save it to your desktop:
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • Allow the gmer.sys driver to load if asked.
  • You may see this window. If you do, click No.
    Posted Image
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.





Please do not post any logs as an attachment unless asked to do so.





Thanks,



thewall
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#6 gapeach2777

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Posted 07 October 2009 - 09:08 PM

Here are my results from the GMER scan.


GMER 1.0.15.15125 - http://www.gmer.net
Rootkit scan 2009-10-07 22:05:44
Windows 5.1.2600 Service Pack 2
Running: d7o9i6wz.exe; Driver: C:\DOCUME~1\VALARI~1\LOCALS~1\Temp\kxldrpow.sys


---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

---- EOF - GMER 1.0.15 ----

#7 thewall

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Posted 07 October 2009 - 10:55 PM

Let's try MalwareBytes and do a Quick Scan. See if it will pick up anything:


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#8 gapeach2777

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Posted 07 October 2009 - 11:51 PM

Okay.... Here is my MBAM log. It detected no files infected. This however, wasn't a surprise to me because no other anti virus scans have actually detected anything either! :( Got any other suggestions? Patiently awaiting your answer to my plea of help! :(



Malwarebytes' Anti-Malware 1.41
Database version: 2922
Windows 5.1.2600 Service Pack 2

10/8/2009 12:46:55 AM
mbam-log-2009-10-08 (00-46-55).txt

Scan type: Quick Scan
Objects scanned: 90277
Time elapsed: 4 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 thewall

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Posted 08 October 2009 - 08:54 AM

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

If I have helped you then please consider donating so I can continue the fight against malware Posted Image
All donations go directly to the helper

Posted Image

Due to the large amount of backlogs we have I cannot respond to PMs for help unless I am already working with you

#10 gapeach2777

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Posted 08 October 2009 - 04:36 PM

Okay here ya go...



info.txt logfile of random's system information tool 1.06 2009-10-08 17:34:55

======Uninstall list======

-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
AOL Instant Messenger-->C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
Apple Mobile Device Support-->MsiExec.exe /I{AFA20D47-69C3-4030-8DF8-D37466E70F13}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
ATI - Software Uninstall Utility-->C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver-->rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
avast! Antivirus-->rundll32 C:\PROGRA~1\ALWILS~1\Avast4\Setup\setiface.dll,RunSetup
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
DivX Codec-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Converter-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player-->C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Plus DirectShow Filters-->C:\Program Files\DivX\DivXDSFiltersUninstall.exe /DSFILTERS
DivX Web Player-->C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Encarta Encyclopedia 99-->"C:\Program Files\Microsoft Reference\Encarta Encyclopedia 99\eeuninst.exe" /uninstall
Full Tilt Poker-->"C:\Program Files\InstallShield Installation Information\{D4C9692E-4EFA-4DA0-8B7F-9439466D9E31}\setup.exe" -runfromtemp -l0x0009 -removeonly
Greeting Card Studio 3.1-->C:\PROGRA~1\GREETI~2\UNWISE.EXE /A C:\PROGRA~1\GREETI~2\INSTALL.LOG
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB926239)-->"C:\WINDOWS\$NtUninstallKB926239$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
HP Image Zone 4.7-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP PSC & OfficeJet 4.7-->"C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update-->MsiExec.exe /X{64FC0C98-B035-4530-B15D-3D30610B6DF1}
Java™ 6 Update 6-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160060}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Greetings-->C:\Program Files\Microsoft Home Publishing\Setup\mhpstp.exe /m
Microsoft Money 99-->C:\Program Files\Microsoft Money\setup\setup.exe
Microsoft Office Converter Pack-->MsiExec.exe /X{6EECB283-E65F-40EF-86D3-D51BF02A8D43}
Microsoft Office Word Viewer 2003-->MsiExec.exe /I{90850409-6000-11D3-8CFE-0150048383C9}
Microsoft Picture It! Express 2.0-->C:\Program Files\Microsoft Picture It! Express\Setup\setup.exe
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Word 97-->C:\Program Files\Microsoft Office\Office\Setup\AcmeWord.exe /w Word97.stf
Microsoft Works 4.5-->C:\Program Files\MSWorks\Setup45\setup.exe
Microsoft Works Calendar 1.0-->C:\Program Files\MSWorks\Calendar\SETUP\setup.exe
Microsoft Works Setup Launcher-->C:\Program Files\Microsoft Works Suite 99\Setup\Launcher.exe D:\
Mozilla Firefox (3.0.14)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 6 Service Pack 2 (KB954459)-->MsiExec.exe /I{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}
Multi Pos for Restaurant-->MsiExec.exe /I{347CE580-F0BB-4842-91C0-5929B5511952}
Photo Viewer 2.3-->"C:\Program Files\keychin\uninstall.exe"
PhotoScape-->"C:\Program Files\PhotoScape\uninstall.exe"
QuickTime-->MsiExec.exe /I{216AB108-2AE1-4130-B3D5-20B2C4C80F8F}
Realtek AC'97 Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" -l0x9 -removeonly
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Windows Media Player (KB911564)-->"C:\WINDOWS\$NtUninstallKB911564$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9L$\spuninst\spuninst.exe"
Security Update for Windows Media Player 6.4 (KB925398)-->"C:\WINDOWS\$NtUninstallKB925398_WMP64$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB890046)-->"C:\WINDOWS\$NtUninstallKB890046$\spuninst\spuninst.exe"
Security Update for Windows XP (KB893756)-->"C:\WINDOWS\$NtUninstallKB893756$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896358)-->"C:\WINDOWS\$NtUninstallKB896358$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896423)-->"C:\WINDOWS\$NtUninstallKB896423$\spuninst\spuninst.exe"
Security Update for Windows XP (KB896428)-->"C:\WINDOWS\$NtUninstallKB896428$\spuninst\spuninst.exe"
Security Update for Windows XP (KB899587)-->"C:\WINDOWS\$NtUninstallKB899587$\spuninst\spuninst.exe"
Security Update for Windows XP (KB899591)-->"C:\WINDOWS\$NtUninstallKB899591$\spuninst\spuninst.exe"
Security Update for Windows XP (KB900725)-->"C:\WINDOWS\$NtUninstallKB900725$\spuninst\spuninst.exe"
Security Update for Windows XP (KB901017)-->"C:\WINDOWS\$NtUninstallKB901017$\spuninst\spuninst.exe"
Security Update for Windows XP (KB901214)-->"C:\WINDOWS\$NtUninstallKB901214$\spuninst\spuninst.exe"
Security Update for Windows XP (KB902400)-->"C:\WINDOWS\$NtUninstallKB902400$\spuninst\spuninst.exe"
Security Update for Windows XP (KB905414)-->"C:\WINDOWS\$NtUninstallKB905414$\spuninst\spuninst.exe"
Security Update for Windows XP (KB905749)-->"C:\WINDOWS\$NtUninstallKB905749$\spuninst\spuninst.exe"
Security Update for Windows XP (KB908519)-->"C:\WINDOWS\$NtUninstallKB908519$\spuninst\spuninst.exe"
Security Update for Windows XP (KB911562)-->"C:\WINDOWS\$NtUninstallKB911562$\spuninst\spuninst.exe"
Security Update for Windows XP (KB911927)-->"C:\WINDOWS\$NtUninstallKB911927$\spuninst\spuninst.exe"
Security Update for Windows XP (KB913580)-->"C:\WINDOWS\$NtUninstallKB913580$\spuninst\spuninst.exe"
Security Update for Windows XP (KB914388)-->"C:\WINDOWS\$NtUninstallKB914388$\spuninst\spuninst.exe"
Security Update for Windows XP (KB914389)-->"C:\WINDOWS\$NtUninstallKB914389$\spuninst\spuninst.exe"
Security Update for Windows XP (KB918118)-->"C:\WINDOWS\$NtUninstallKB918118$\spuninst\spuninst.exe"
Security Update for Windows XP (KB918439)-->"C:\WINDOWS\$NtUninstallKB918439$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920213)-->"C:\WINDOWS\$NtUninstallKB920213$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920670)-->"C:\WINDOWS\$NtUninstallKB920670$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920683)-->"C:\WINDOWS\$NtUninstallKB920683$\spuninst\spuninst.exe"
Security Update for Windows XP (KB920685)-->"C:\WINDOWS\$NtUninstallKB920685$\spuninst\spuninst.exe"
Security Update for Windows XP (KB922819)-->"C:\WINDOWS\$NtUninstallKB922819$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923191)-->"C:\WINDOWS\$NtUninstallKB923191$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923414)-->"C:\WINDOWS\$NtUninstallKB923414$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923980)-->"C:\WINDOWS\$NtUninstallKB923980$\spuninst\spuninst.exe"
Security Update for Windows XP (KB924270)-->"C:\WINDOWS\$NtUninstallKB924270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB924496)-->"C:\WINDOWS\$NtUninstallKB924496$\spuninst\spuninst.exe"
Security Update for Windows XP (KB924667)-->"C:\WINDOWS\$NtUninstallKB924667$\spuninst\spuninst.exe"
Security Update for Windows XP (KB925902)-->"C:\WINDOWS\$NtUninstallKB925902$\spuninst\spuninst.exe"
Security Update for Windows XP (KB926255)-->"C:\WINDOWS\$NtUninstallKB926255$\spuninst\spuninst.exe"
Security Update for Windows XP (KB926436)-->"C:\WINDOWS\$NtUninstallKB926436$\spuninst\spuninst.exe"
Security Update for Windows XP (KB927779)-->"C:\WINDOWS\$NtUninstallKB927779$\spuninst\spuninst.exe"
Security Update for Windows XP (KB927802)-->"C:\WINDOWS\$NtUninstallKB927802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB928255)-->"C:\WINDOWS\$NtUninstallKB928255$\spuninst\spuninst.exe"
Security Update for Windows XP (KB928843)-->"C:\WINDOWS\$NtUninstallKB928843$\spuninst\spuninst.exe"
Security Update for Windows XP (KB929123)-->"C:\WINDOWS\$NtUninstallKB929123$\spuninst\spuninst.exe"
Security Update for Windows XP (KB930178)-->"C:\WINDOWS\$NtUninstallKB930178$\spuninst\spuninst.exe"
Security Update for Windows XP (KB931261)-->"C:\WINDOWS\$NtUninstallKB931261$\spuninst\spuninst.exe"
Security Update for Windows XP (KB931784)-->"C:\WINDOWS\$NtUninstallKB931784$\spuninst\spuninst.exe"
Security Update for Windows XP (KB932168)-->"C:\WINDOWS\$NtUninstallKB932168$\spuninst\spuninst.exe"
Security Update for Windows XP (KB933729)-->"C:\WINDOWS\$NtUninstallKB933729$\spuninst\spuninst.exe"
Security Update for Windows XP (KB935839)-->"C:\WINDOWS\$NtUninstallKB935839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB935840)-->"C:\WINDOWS\$NtUninstallKB935840$\spuninst\spuninst.exe"
Security Update for Windows XP (KB936021)-->"C:\WINDOWS\$NtUninstallKB936021$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938127)-->"C:\WINDOWS\$NtUninstallKB938127$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941202)-->"C:\WINDOWS\$NtUninstallKB941202$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941644)-->"C:\WINDOWS\$NtUninstallKB941644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941693)-->"C:\WINDOWS\$NtUninstallKB941693$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943055)-->"C:\WINDOWS\$NtUninstallKB943055$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943460)-->"C:\WINDOWS\$NtUninstallKB943460$\spuninst\spuninst.exe"
Security Update for Windows XP (KB943485)-->"C:\WINDOWS\$NtUninstallKB943485$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944338)-->"C:\WINDOWS\$NtUninstallKB944338$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944653)-->"C:\WINDOWS\$NtUninstallKB944653$\spuninst\spuninst.exe"
Security Update for Windows XP (KB945553)-->"C:\WINDOWS\$NtUninstallKB945553$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946026)-->"C:\WINDOWS\$NtUninstallKB946026$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB948590)-->"C:\WINDOWS\$NtUninstallKB948590$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950749)-->"C:\WINDOWS\$NtUninstallKB950749$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950759)-->"C:\WINDOWS\$NtUninstallKB950759$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953838)-->"C:\WINDOWS\$NtUninstallKB953838$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956390)-->"C:\WINDOWS\$NtUninstallKB956390$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958470)-->"C:\WINDOWS\$NtUninstallKB958470$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB963027)-->"C:\WINDOWS\$NtUninstallKB963027$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969897)-->"C:\WINDOWS\$NtUninstallKB969897$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972260)-->"C:\WINDOWS\$NtUninstallKB972260$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows XP (KB894391)-->"C:\WINDOWS\$NtUninstallKB894391$\spuninst\spuninst.exe"
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB900485)-->"C:\WINDOWS\$NtUninstallKB900485$\spuninst\spuninst.exe"
Update for Windows XP (KB908531)-->"C:\WINDOWS\$NtUninstallKB908531$\spuninst\spuninst.exe"
Update for Windows XP (KB910437)-->"C:\WINDOWS\$NtUninstallKB910437$\spuninst\spuninst.exe"
Update for Windows XP (KB911280)-->"C:\WINDOWS\$NtUninstallKB911280$\spuninst\spuninst.exe"
Update for Windows XP (KB916595)-->"C:\WINDOWS\$NtUninstallKB916595$\spuninst\spuninst.exe"
Update for Windows XP (KB920872)-->"C:\WINDOWS\$NtUninstallKB920872$\spuninst\spuninst.exe"
Update for Windows XP (KB922582)-->"C:\WINDOWS\$NtUninstallKB922582$\spuninst\spuninst.exe"
Update for Windows XP (KB925720)-->"C:\WINDOWS\$NtUninstallKB925720$\spuninst\spuninst.exe"
Update for Windows XP (KB927891)-->"C:\WINDOWS\$NtUninstallKB927891$\spuninst\spuninst.exe"
Update for Windows XP (KB930916)-->"C:\WINDOWS\$NtUninstallKB930916$\spuninst\spuninst.exe"
Update for Windows XP (KB938828)-->"C:\WINDOWS\$NtUninstallKB938828$\spuninst\spuninst.exe"
Update for Windows XP (KB942763)-->"C:\WINDOWS\$NtUninstallKB942763$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
VC80CRTRedist - 8.0.50727.762-->MsiExec.exe /I{767CC44C-9BBC-438D-BAD3-FD4595DD148B}
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Installer 3.1 (KB893803)-->"C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe"
Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows XP Hotfix - KB873339-->C:\WINDOWS\$NtUninstallKB873339$\spuninst\spuninst.exe
Windows XP Hotfix - KB885835-->C:\WINDOWS\$NtUninstallKB885835$\spuninst\spuninst.exe
Windows XP Hotfix - KB885836-->C:\WINDOWS\$NtUninstallKB885836$\spuninst\spuninst.exe
Windows XP Hotfix - KB886185-->C:\WINDOWS\$NtUninstallKB886185$\spuninst\spuninst.exe
Windows XP Hotfix - KB887472-->C:\WINDOWS\$NtUninstallKB887472$\spuninst\spuninst.exe
Windows XP Hotfix - KB888302-->C:\WINDOWS\$NtUninstallKB888302$\spuninst\spuninst.exe
Windows XP Hotfix - KB890859-->"C:\WINDOWS\$NtUninstallKB890859$\spuninst\spuninst.exe"
Windows XP Hotfix - KB891781-->C:\WINDOWS\$NtUninstallKB891781$\spuninst\spuninst.exe
WinRAR archiver-->C:\Program Files\WinRAR\uninstall.exe
WinZip 12.1-->MsiExec.exe /X{CD95F661-A5C4-44F5-A6AA-ECDD91C240B8}
Yahoo! Messenger-->C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG

======Security center information======

AV: avast! antivirus 4.7.1098 [VPS 091007-0]

======System event log======

Computer Name: VALARIEROOM
Event Code: 4226
Message: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Record Number: 4842
Source Name: Tcpip
Time Written: 20090227150454.000000-300
Event Type: warning
User:

Computer Name: VALARIEROOM
Event Code: 7
Message: The device, \Device\CdRom0, has a bad block.

Record Number: 4829
Source Name: Cdrom
Time Written: 20090227141203.000000-300
Event Type: error
User:

Computer Name: VALARIEROOM
Event Code: 36
Message: The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Record Number: 4825
Source Name: W32Time
Time Written: 20090226164649.000000-300
Event Type: warning
User:

Computer Name: VALARIEROOM
Event Code: 54
Message: Document Wachovia Online Services | ... was corrupted and has been deleted. The associated driver is: HP PSC 1600 series.

Record Number: 4823
Source Name: Print
Time Written: 20090226030750.000000-300
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: VALARIEROOM
Event Code: 7000
Message: The MCSTRM service failed to start due to the following error:
The system cannot find the file specified.


Record Number: 4805
Source Name: Service Control Manager
Time Written: 20090226030747.000000-300
Event Type: error
User:

=====Application event log=====

Computer Name: VALARIEROOM
Event Code: 12001
Message: The Messenger Sharing USN Journal Reader service started successfully.

Record Number: 394
Source Name: usnjsvc
Time Written: 20080711152750.000000-240
Event Type:
User:

Computer Name: VALARIEROOM
Event Code: 12001
Message: The Messenger Sharing USN Journal Reader service started successfully.

Record Number: 355
Source Name: usnjsvc
Time Written: 20080709104748.000000-240
Event Type:
User:

Computer Name: VALARIEROOM
Event Code: 12004
Message: The Messenger Sharing USN Journal Reader service created a USN journal on C:

Record Number: 292
Source Name: usnjsvc
Time Written: 20080707151019.000000-240
Event Type:
User:

Computer Name: VALARIEROOM
Event Code: 12001
Message: The Messenger Sharing USN Journal Reader service started successfully.

Record Number: 291
Source Name: usnjsvc
Time Written: 20080707151018.000000-240
Event Type:
User:

Computer Name: VALARIEROOM
Event Code: 1002
Message: Hanging application YahooMessenger.exe, version 8.1.0.421, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 270
Source Name: Application Hang
Time Written: 20080702114408.000000-240
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\WINDOWS\system32\gs\gs7.05\bin;C:\Program Files\Common Files\DivX Shared\;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 47 Stepping 2, AuthenticAMD
"PROCESSOR_REVISION"=2f02
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_06\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_06\lib\ext\QTJava.zip

-----------------EOF-----------------










Logfile of random's system information tool 1.06 (written by random/random)
Run by Valarie Burke at 2009-10-08 17:34:33
Microsoft Windows XP Home Edition Service Pack 2
System drive C: has 56 GB (74%) free of 76 GB
Total RAM: 446 MB (19% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:34:51 PM, on 10/8/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Documents and Settings\Valarie Burke\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Valarie Burke.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {ad55c869-668e-457c-b270-0cfb2f61116f} - (no file)
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [MP10_EnsureFileVer] C:\WINDOWS\inf\unregmp2.exe /EnsureFileVersions
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\FINDFAST.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 4438 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll [2008-03-25 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ad55c869-668e-457c-b270-0cfb2f61116f}]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2007-12-04 79224]
"ATIPTA"=C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe [2005-08-13 344064]
"SoundMan"=C:\WINDOWS\SOUNDMAN.EXE [2007-04-16 577536]
"MP10_EnsureFileVer"=C:\WINDOWS\inf\unregmp2.exe [2006-02-28 208896]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2009-09-10 420176]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2009-01-26 2144088]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
c:\Program Files\HP\HP Software Update\HPWuSchd2.exe [2004-09-13 49152]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
C:\Program Files\Messenger\msmsgs.exe [2004-10-13 1694208]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe [2009-01-05 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Reminder]
C:\Program Files\Microsoft Money\System\reminder.exe [1998-07-25 36352]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe [2008-03-25 144784]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Office Startup.lnk]
C:\PROGRA~1\MICROS~2\OSA.EXE [1997-08-19 51984]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Valarie Burke^Start Menu^Programs^Startup^Microsoft Greetings Reminders.lnk]
C:\PROGRA~1\MI603B~1\MHPRMIND.EXE [1998-08-13 40960]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Valarie Burke^Start Menu^Programs^Startup^Microsoft Works Calendar Reminders.lnk]
C:\PROGRA~1\MSWorks\Calendar\WKCALREM.EXE [1998-07-21 68368]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
Microsoft Find Fast.lnk - C:\Program Files\Microsoft Office\FINDFAST.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\system32\Ati2evxx.dll [2005-08-13 46080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\BitLord2\BitLord.exe"="C:\Program Files\BitLord2\BitLord.exe:*:Enabled: "
"C:\Program Files\Ares\Ares.exe"="C:\Program Files\Ares\Ares.exe:*:Enabled:Ares p2p for windows"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\Program Files\Yahoo!\Messenger\YServer.exe"="C:\Program Files\Yahoo!\Messenger\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

======List of files/folders created in the last 1 months======

2009-10-08 17:34:33 ----D---- C:\rsit
2009-10-08 00:40:57 ----D---- C:\Documents and Settings\Valarie Burke\Application Data\Malwarebytes
2009-10-08 00:40:46 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-10-08 00:40:45 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-09-16 22:03:06 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-09-16 22:03:06 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-09-15 22:26:33 ----D---- C:\Program Files\Trend Micro
2009-09-15 21:52:06 ----D---- C:\Documents and Settings\All Users\Application Data\WinZip
2009-09-15 21:51:58 ----D---- C:\Program Files\WinZip
2009-09-14 22:13:52 ----D---- C:\Program Files\CCleaner
2009-09-14 16:05:46 ----D---- C:\Documents and Settings\Valarie Burke\Application Data\uniblue
2009-09-14 16:05:10 ----D---- C:\Program Files\Uniblue
2009-09-14 15:47:24 ----D---- C:\WINDOWS\pss
2009-09-10 03:20:20 ----HDC---- C:\WINDOWS\$NtUninstallKB956844$
2009-09-10 03:16:51 ----HDC---- C:\WINDOWS\$NtUninstallKB968816_WM9$
2009-09-10 03:13:30 ----HDC---- C:\WINDOWS\$NtUninstallKB971961$

======List of files/folders modified in the last 1 months======

2009-10-08 17:34:40 ----D---- C:\WINDOWS\Prefetch
2009-10-08 13:52:55 ----D---- C:\WINDOWS\Temp
2009-10-08 00:40:47 ----D---- C:\WINDOWS\system32\drivers
2009-10-08 00:40:45 ----RD---- C:\Program Files
2009-10-08 00:24:00 ----D---- C:\Program Files\Mozilla Firefox
2009-10-06 01:40:20 ----D---- C:\Documents and Settings\Valarie Burke\Application Data\GetRightToGo
2009-10-02 19:23:56 ----AH---- C:\WINDOWS\system32\FFASTLOG.TXT
2009-10-01 17:54:06 ----D---- C:\WINDOWS\system32
2009-09-28 12:48:50 ----D---- C:\WINDOWS
2009-09-16 02:00:13 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-09-15 21:52:24 ----SHD---- C:\WINDOWS\Installer
2009-09-15 21:52:24 ----HD---- C:\Config.Msi
2009-09-15 21:13:02 ----D---- C:\Program Files\LimeWire
2009-09-14 23:01:58 ----SH---- C:\boot.ini
2009-09-14 23:01:58 ----A---- C:\WINDOWS\win.ini
2009-09-14 23:01:58 ----A---- C:\WINDOWS\system.ini
2009-09-14 22:38:11 ----D---- C:\Program Files\Rhapsody
2009-09-14 22:36:21 ----HD---- C:\Program Files\InstallShield Installation Information
2009-09-14 22:31:47 ----D---- C:\Program Files\Windows Live
2009-09-14 22:31:45 ----D---- C:\WINDOWS\system32\CatRoot2
2009-09-14 22:27:43 ----D---- C:\Program Files\BitLord2
2009-09-14 22:24:45 ----D---- C:\WINDOWS\Debug
2009-09-14 15:39:03 ----D---- C:\Program Files\Microsoft Home Publishing
2009-09-10 03:21:33 ----HD---- C:\WINDOWS\inf
2009-09-10 03:20:41 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-09-10 03:18:35 ----HD---- C:\WINDOWS\$hf_mig$

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2007-12-04 26624]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2007-12-04 42912]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2007-12-04 94544]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2008-01-24 4127488]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2006-02-28 60800]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2007-12-04 23152]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2005-08-13 1313792]
R3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-12-15 51120]
R3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-12-15 16496]
R3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-12-15 21744]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2006-02-28 61824]
R3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\system32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2006-02-28 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2006-02-28 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2006-02-28 57600]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2006-02-28 17024]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2006-02-28 26496]
S2 MCSTRM;MCSTRM; C:\WINDOWS\system32\drivers\MCSTRM.sys []
S3 kxldrpow;kxldrpow; \??\C:\DOCUME~1\VALARI~1\LOCALS~1\Temp\kxldrpow.sys []
S3 s616bus;Sony Ericsson Device 616 driver (WDM); C:\WINDOWS\system32\DRIVERS\s616bus.sys [2007-04-03 83208]
S3 s616mdfl;Sony Ericsson Device 616 USB WMC Modem Filter; C:\WINDOWS\system32\DRIVERS\s616mdfl.sys [2007-04-03 15112]
S3 s616mdm;Sony Ericsson Device 616 USB WMC Modem Driver; C:\WINDOWS\system32\DRIVERS\s616mdm.sys [2007-04-03 108680]
S3 s616mgmt;Sony Ericsson Device 616 USB WMC Device Management Drivers (WDM); C:\WINDOWS\system32\DRIVERS\s616mgmt.sys [2007-04-03 100360]
S3 s616nd5;Sony Ericsson Device 616 USB Ethernet Emulation SEMC616 (NDIS); C:\WINDOWS\system32\DRIVERS\s616nd5.sys [2007-04-03 23176]
S3 s616obex;Sony Ericsson Device 616 USB WMC OBEX Interface; C:\WINDOWS\system32\DRIVERS\s616obex.sys [2007-04-03 98568]
S3 s616unic;Sony Ericsson Device 616 USB Ethernet Emulation SEMC616 (WDM); C:\WINDOWS\system32\DRIVERS\s616unic.sys [2007-04-03 99080]
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-03-26 132424]
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2007-12-04 17272]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2005-08-13 376832]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2007-12-04 140664]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2006-02-28 14336]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2007-12-04 247160]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2007-12-04 345464]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2005-08-13 516096]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2004-09-29 69632]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------

#11 thewall

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Posted 08 October 2009 - 05:12 PM

I'm not seeing any sign of infections on your machine. I do see that you have 446 MB of RAM with only 19% free and that could be part of your slowdown problem. You really need to increase your RAM if at all possible.

Looking back over your entries I see that you made your first post on Sept 15th. Can you pinpoint the time when this started and did you add any programs you can recall or make any changes to your computer around the same time?
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#12 gapeach2777

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Posted 08 October 2009 - 11:00 PM

This problem started about six weeks prior to my first post. I'm sure I do need more RAM, however, I'm still having trouble understanding how RAM would only be slowing down my computer when I'm looking at my desktop background. For example, once mozilla is up and running, it runs just as fast as it always has in the past. I'm guessing this is due to the fact that my explorer.exe program stops using up all of the CPU once the program starts up. By the way, I have not made any changes to my computer or added any programs during this time. I'm not much for downloading things online at all. The only things I have ever really put on here is my browser (mozilla) and avast. Well, and of course whatever you guys have asked me to download. If this issue turns out to not be a virus problem, are you aware of any other things that could cause explorer.exe to have high CPU usage? Thanks.

#13 gapeach2777

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Posted 08 October 2009 - 11:09 PM

Also, I forgot to ask, is there a way to free up some of my RAM without buying another RAM card?

#14 gapeach2777

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Posted 08 October 2009 - 11:30 PM

YOU ARE NOT GOING TO BELIEVE THIS!!! I HAVE JUST FIGURED OUT WHAT MY PROBLEM WAS! It was so simple that I feel like an idiot for wasting your time. When you asked me if I had made any changes to my computer, such as adding programs and such, I automatically knew that I hadn't. However, it made me think about every single small modification I have done to my computer since this problem has arisen. About six weeks ago, I changed my desktop background and added a picture with some animation. All because of this picture, it had caused my explorer.exe CPU to go nuts. I'm not sure why a picture caused so much of a slow down, but I do know that after I removed this picture, my computer has went back to normal. My CPU is now back to 0% and that's all I could ever ask for! Have you ever heard of something minor like this causing major issues? I think it's just crazy! Anyways, thank you so much for all of your help with everything. I wish you the best!

#15 thewall

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Posted 08 October 2009 - 11:54 PM

That sounds great, good it was something like that. I'll answer your questions tomorrow and be sure to come back because there are some things you need to take care of.

I'll have you something up tomorrow (later today) my time. It's almost 1 a.m. here now.
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