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boot and reboot problem


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8 replies to this topic

#1 frankrector

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Posted 15 September 2009 - 12:40 PM

:thumbsup: I am running a hp pavilion 524c and am having a problem with my computer rebooting while it is booting up
have run msconfig. and did not find the problem and have run combofix which did find some problems and corrected them but the rebooting is still taking place while the computer is booting up hp doesn't have a patch for this since the last time I checked so anyone with any advice would be appreciated. thank you in advance :trumpet:
9/16/2009
these are the steps that I have already tried and their resolution still working on the problem
1. disabled auto restart rebooted same problem existed
2. chkdsk then rebooted same problem exist
3.fixmbr then rebooted same problem exist
4.fixboot then rebooted same Problem exist
5. error code that I found is 0x00000019,(0x00000020,0x8598d318,0x8598d330,0x1a03001)
Bad_Pool_Header :flowers:

Edited by frankrector, 16 September 2009 - 10:54 AM.


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#2 hamluis

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Posted 15 September 2009 - 01:17 PM

My first suggestion...Disable Automatic Restarts When Windows Crashes - http://www.bleepingcomputer.com/forums/t/74644/how-to-disable-automatic-restarts-when-windows-crashes/ .

That should increase the chances of getting an error message which provides some direction.

You might also do a search of your system for any .dmp files and, if such exist...try the following: Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

Also...you might try using System Restore to revert to an untroubled period.

Louis

#3 frankrector

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Posted 16 September 2009 - 10:00 AM

THANK YOU I'LL GIVE IT A TRY

#4 frankrector

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Posted 16 September 2009 - 01:48 PM

:thumbsup: the error codes i get are BAD_POOL_HEADER 0X00000019(0X00000020,0X8598D318,0X8598D330,0X1A030001) BCCode 19,BCP1:00000020,BCP2:85A807F0,BCP3:85A80808, BCP4:1A03001, OSVER5_1_2600,sf:3_0 product:256_1
hope this will help you to find me a cure for my problem thanks in advance for your help. :flowers:

Edited by frankrector, 17 September 2009 - 10:16 AM.


#5 hamluis

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Posted 16 September 2009 - 03:15 PM

Why are you posting ComboFix logs...in the Windows XP forum?

I suggest you edit your post and remove all of that log content...before someone decides to move your thread to one of the malware forums. They are the ones interested in ComboFix logs.

Did you read that link I supplied?

Louis

#6 frankrector

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Posted 17 September 2009 - 10:32 AM

yes I read the link that you supplied thanks

#7 frankrector

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Posted 18 September 2009 - 12:40 PM

Thanks for all your help.

As it turns out my computer is has an amd cpu and windows service pack 3 puts a driver
into your windows file that is not the correct driver which causes windows to give you an error code 0x00000019. there is not hot fix I found out after checking the internet and hp web site. I'll just have to work around this problem. thanks so much to everyone.

Edited by frankrector, 18 September 2009 - 02:58 PM.


#8 frankrector

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Posted 21 September 2009 - 09:19 AM

:thumbsup: it turns out that my disk partition was messed up so after I did a reinstall of the operating system and installed a new partition that corrected the error I also removed service pack 3 of windows xp. just thought that you would like to know the resolution.

#9 hamluis

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Posted 21 September 2009 - 09:51 AM

We appreciate the feedback...it may save someone else a bit of frustration. Happy computing :thumbsup:.

Louis




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