Posted 15 September 2009 - 08:57 AM
I just installed W7 on a friends Compaq laptop. The problem is every time I press on the start menu it brings up the windows help and support center. When I try to close this, it won't allow me to. I can't get into control panel, I can't shut down the computer through the start menu. I thought it was a faulty OS Install, so I reinstalled W7. I did find some malware/spyware on the Laptop, specifically Trojan PWS Bancos. Also when I bring up the device manager it pops up this alternate screen telling me about the DM and I can't get it to go away, nor do anything in Device manager. Any suggestions would be appreciated.