Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Window Police Pro slightly Removed


  • This topic is locked This topic is locked
3 replies to this topic

#1 quadracer06

quadracer06

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 15 September 2009 - 07:47 AM

Ok I need help, I have removed some of the components of Windows Police Pro, my computer is functional, and I can access most programs that I have tried (.exe is fixed) and the task manager shows up. The problem I am having is that I can not access or open any AntiVirus or Malware removal programs. I have tried DLing in Safe Mode, changing the name then opening, but Malwarebyte's Anti Malware will install and open and begin to scan for 3 seconds then close. I DLed the Root Repeal and it was running, then dissappaered and now just like every other AV software that I try to open, says "Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access them." Also, the D.D.S. seems to be stuck as well. It opened, and then has just been sitting there for well over 10 mins...

PLEASE HELP, I feel like I am very close but I can not get rid of this! Thank you.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,213 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:46 PM

Posted 15 September 2009 - 11:36 AM

Hello as you do not have the logs required for this section I am moving this to the Am I Infected forum..

here's what you should do.

As there are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team member.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Now ... Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the Rootrepeal log and the above log.

Let me know how that went.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 quadracer06

quadracer06
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 15 September 2009 - 04:02 PM

Here is the new post:
http://www.bleepingcomputer.com/forums/t/257838/window-police-pro-slightly-removed/
thanks

Hello as you do not have the logs required for this section I am moving this to the Am I Infected forum..

here's what you should do.

As there are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team member.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

Now ... Download this Utility and save it to your Desktop.
Double-click the Utility to run it and and let it finish.
When it states Finished! Press any key to exit, press any key to close the program.
It will save a .txt file to your desktop automatically. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as part of the reply in the topic you will create below..

Next please go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post the Rootrepeal log and the above log.

Let me know how that went.



#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,213 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:46 PM

Posted 15 September 2009 - 07:51 PM

Ok that's good there....
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users