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Installed Nero, received BSOD upon reboot


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#1 Corbow6

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Posted 15 September 2009 - 04:52 AM

I was updating to the newest version of Nero, and after installing it rebooted automatically. It booted to the logo screen then gave me a bunch of errors about system files being corrupted and before I new it the blue screen hit me.

I can boot to my other harddrive which is running Windows 7 and everything works fine. I've scanned my C drive for viruses, I came up with a few infections but nothing major. HijackThis log looked fairly clean. I didn't have any restore points though, I've stopped different services, I can boot into safe mode, so I know it something, but for the life of me I can't figure out what. I also uninstalled Nero.

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#2 garmanma

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Posted 15 September 2009 - 11:03 AM

See if you can run the Nero General CleanTool:
http://www.nero.com/enu/tools-utilities.html
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#3 Corbow6

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Posted 15 September 2009 - 01:14 PM

Still getting the blue screen after running clean tool in safe mode.

#4 Corbow6

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Posted 15 September 2009 - 10:11 PM

Nevermind, fixed the problem after reading my dump file. Turns out it was one of my krnl.exe files. Simple Windows Repair Disc fixed the solution. Phew.

#5 garmanma

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Posted 16 September 2009 - 03:40 PM

Glad you got it to work
Thanks for letting us know
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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