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My pc allways restart by itself


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#1 danqu

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Posted 15 September 2009 - 03:30 AM

Hi!

I have a hp pavilion 754.no pc. Sometimes it just restart itself.

At the event log it says this:

0000009c, parameter1 00000001, parameter2 8054e0f0, parameter3 b6000000, parameter4 00000181.

Can anyone read this and tell whats wrong or what i can do to solve it? Is this the reason why it restart it self?

Thanx for any help!!

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#2 hamluis

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Posted 15 September 2009 - 07:45 AM

0x0000009C: MACHINE_CHECK_EXCEPTION
This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

I would start with running a check of the hard drive...if that checks out OK, then a check of the RAM installed.

Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/

Memtest86+ - Advanced Memory Diagnostic Tool - http://www.memtest.org/#downiso

References re methodology used when testing RAM: MemTest Manual - http://hcidesign.com/memtest/manual.html AND Icrontic Diagnose with Memtest86+ - http://icrontic.com/articles/diagnose_with_memtest86

If you have any .dmp files generated by the errors, you might review such (following the procedures at): Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/

You might also review all info on your system, paying particular attention to data on how to troubleshoot/overcome problems.

http://h10025.www1.hp.com/ewfrf/wc/product...ng=en&cc=id

Louis




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