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i cant fix my computer


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4 replies to this topic

#1 louieisawsome

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Posted 14 September 2009 - 04:23 PM

i been trying to fix this for a while and i cant i don't know if its multiple problems or what but Ive had a couple rouge anti-virus problems that i got rid of and after that my computer has been slow Ive had iexplore.exe open in the background and run videos and malware bytes starts scanning for about a second then closes and wont work until i reinstall it. same with like 5 other programs and i cant search Google or any any other search engines either i have to use proxys. d.d.s. wont work either. please help!

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 Budapest

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Posted 14 September 2009 - 05:33 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 louieisawsome

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Posted 14 September 2009 - 05:41 PM

cool a couple things came up saying couldn't read boot sector and to change the setting and i did and they still poped up and it said it couldnt read the registry.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/14 18:38
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA831B000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xBA5EC000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA50DA000 Size: 49152 File Visible: No Signed: -
Status: -

Name: win32k.sys:1
Image Path: C:\WINDOWS\win32k.sys:1
Address: 0xBA398000 Size: 20480 File Visible: No Signed: -
Status: -

Name: win32k.sys:2
Image Path: C:\WINDOWS\win32k.sys:2
Address: 0xA86DA000 Size: 61440 File Visible: No Signed: -
Status: -

Stealth Objects
-------------------
Object: Hidden Module [Name: UACgxvmpcimte.dll]
Process: svchost.exe (PID: 864) Address: 0x00720000 Size: 77824

Object: Hidden Module [Name: UACybtrenjgmm.dll]
Process: svchost.exe (PID: 864) Address: 0x00ae0000 Size: 73728

Object: Hidden Module [Name: UACf1ec.tmpextavb.dll]
Process: svchost.exe (PID: 864) Address: 0x10000000 Size: 217088

Object: Hidden Module [Name: UACgxvmpcimte.dll]
Process: Explorer.EXE (PID: 936) Address: 0x10000000 Size: 77824

Object: Hidden Module [Name: UACwbxtextavb.dll]
Process: Iexplore.exe (PID: 15432) Address: 0x10000000 Size: 217088

Object: Hidden Module [Name: UACwbxtextavb.dll]
Process: Iexplore.exe (PID: 12936) Address: 0x10000000 Size: 217088

==EOF==

#4 Budapest

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Posted 14 September 2009 - 05:50 PM

You have a rootkit infection. I think it's time to head on over to the HijackThis forum for a closer look.

Preparation Guide for use before posting a HijackThis Log

Go straight to Step 6. If you cannot get a DDS log just post your RootRepeal log.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 Orange Blossom

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Posted 14 September 2009 - 09:32 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/257632/rootkit-infection-d/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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