Current issue: chkdsk keeps running and logon screen doesn't appear.
Background: The computer has been freezing during scans. I was using McAffee, but switched to Trend Micro several months ago. I also use the free version of SuperAntiSpyware. Each time I've had to perform a hard shutdown of the computer. Sometimes I would get a blue screen, and other times it would just freeze. This has happened with ALL three scanning software programs. For the most part, I have been postponing weekly scans in order to minimize any issues. Additionally, some scans have been completed, but very few of them, and only after a restart and chkdsk.
Yesterday, I finally was able to pinpoint a file that the scans were hanging on. It belongs to a professional tax preparation software program called Drake and the specific file was from its 2005 version. I tried to scan the folder it was in and again the system froze. After a reboot and chkdsk, I removed the folder to the recycle bin and tried another full system scan using SuperAntiSpyware. At some point, I got a blue screen and attempted a hard shutdown. At that point, there was a chkdsk loop that ran for hours.
I was able to intervene and try a safe mode boot, but again, the ckdsk loop started. Several hours later, there was a regular logon (not safe mode) and I logged on. A yellow triangle icon appeared in the tray indicating that the winlogon.exe (or similiar) was corrupt and that chkdsk needed to be run. Since it was late, I left the computer on and went to sleep. This morning, there was a blank black screen. I had mouse control, but could not get the screen to accept any input, so I did another hard shutdown.
Again, the chkdsk procees ran for nearly 4 hours. Finally a regular logon screen appeared and I was able to logon -- no error messges in the tray.
Assuming that I don't run into another black screen, what should I do next? I've transferred a few files that I need for my business, but I don't know whether I should try a back-up, run a scan, or just sit in the corner sucking my thumb hoping the bad man goes away...
Thanks for your help.
Follow up: Now I can only move the mouse around, but can't access any programs. I can't access the computer through my network.
Edited by CPSmurf, 14 September 2009 - 01:08 PM.