Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hijackthis Log analysis


  • This topic is locked This topic is locked
2 replies to this topic

#1 robmman13

robmman13

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:33 AM

Posted 14 September 2009 - 08:19 AM

I am having issues with my computer after a recent virus. Here is my Hijackthis log. Any assistance would be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:09:53 AM, on 9/14/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\EpsonPHLog.exe
C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\EpsonPH.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\program files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe
C:\program files\Novell\ZENworks\Asset Management\bin\CClient.exe
C:\WINDOWS\system32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\TEMP\ZAA7DF.EXE
C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\OfficeScan Client\Pccntmon.exe
C:\Program Files\DellTPad\Apoint.exe
C:\DOCUME~1\U0075631\LOCALS~1\Temp\win32.exe
C:\DOCUME~1\U0075631\LOCALS~1\Temp\spoolsv.exe
C:\WINDOWS\stsystra.exe
C:\DOCUME~1\U0075631\LOCALS~1\Temp\drweb.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\DOCUME~1\U0075631\LOCALS~1\Temp\avp.exe
C:\DOCUME~1\U0075631\LOCALS~1\Temp\login.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DisplayFusion\DisplayFusion.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\DOCUME~1\U0075631\LOCALS~1\Temp\avp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://thelink.robertsrobert.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = webproxy.int.westgroup.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.int.westgroup.com;*.int.westgroup.net;*.int.westlaw.com;*.myros.com;*.roc.westgroup.com;*.my.robert.com;my.robert.com;safe.robert.com;*.ros.robert.com;*.int.robert.com*;sharepoint.robert.com;people.robert.com;*.ime.srobert.com;*.int.robertsrobert.com;*.remoteaccess.robertsrobert.com;127.0.0.1;<local>
O2 - BHO: C:\WINDOWS\system32\ygsuhdf83id.dll - {BA603215-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\ygsuhdf83id.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\Pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files\DisplayFusion\DisplayFusion.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [autochk] rundll32.exe C:\DOCUME~1\U0075631\protect.dll,_IWMPEvents@16
O4 - HKCU\..\Run: [WIndows Rescue Disk] C:\DOCUME~1\U0075631\LOCALS~1\Temp\win32.exe
O4 - Startup: ChkDisk.dll
O4 - Startup: ChkDisk.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ProxyPal - {B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - C:\WINDOWS\system32\proxypal.exe
O9 - Extra 'Tools' menuitem: ProxyPal - {B0127AF2-316C-4f1d-BF35-3DE43971EEC5} - C:\WINDOWS\system32\proxypal.exe
O9 - Extra button: (no name) - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/co...ex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {48817CB3-6E86-4395-A428-F1511C786233} (PSInstaller Class) - http://u0075631-xpp/powerlogicweb/CabFiles...ebInstaller.cab
O16 - DPF: {4A224399-F178-4816-8CDD-65873E3B92A5} (Contributor Web Client Connector) - http://plan.robert.com/cognos/contributor/...lientFull73.cab
O16 - DPF: {519B48ED-2242-4F0F-A1F6-65B3A505972D} (Pslocalr Class) - https://password.ros.robert.com/psynch/docs/pslocalr.dll
O16 - DPF: {57D60ED1-AFA0-47C3-A850-723896923971} (epcInstallerConnector Class) - http://plan.robert.com/cognos/contributor/...Installer73.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1212525545687
O16 - DPF: {6882A029-D576-45FC-B966-7288891BDF58} (PTWebEdit.UserControl1) - https://image.thelink.robertsrobert.com/ima...EditControl.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1229118475223
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://ros.webex.com/client/T26L/webex/ieatgpc.cab
O16 - DPF: {E107733C-FEA3-43D3-8A6C-3473256802A9} (EPExcelPrint_73.ExcelPrint) - http://plan.robert.com/cognos/contributor/...tExcelPrint.cab
O16 - DPF: {F648E9E2-DCD5-46F0-B09B-DD190B57CE69} (epExportForExcel_73.ExcelExport) - http://plan.robert.com/cognos/contributor/...ExcelExport.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ros.robert.Com
O17 - HKLM\Software\..\Telephony: DomainName = ros.robert.Com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ros.robert.Com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = int.westgroup.com,ros.robert.com,westlan.com,erf.robert.com,int.robert.com,robert.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ros.robert.Com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = int.westgroup.com,ros.robert.com,westlan.com,erf.robert.com,int.robert.com,robert.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = int.westgroup.com,ros.robert.com,westlan.com,erf.robert.com,int.robert.com,robert.com
O20 - AppInit_DLLs: fowugunu.dll
O22 - SharedTaskScheduler: ksfe98wjkodsngiwiojndg873hundggdd - {BA603215-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\ygsuhdf83id.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Epson Point of Service Log Service (EpsonPOSLog) - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\EpsonPHLog.exe
O23 - Service: Epson Point of Service Port Handler (EpsonPOSPort) - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EPSON Advanced Printer Driver 4\EpsonPH.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPassConnectEngine - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassConnectEngine.exe
O23 - Service: iPassPeriodicUpdateApp - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateApp.exe
O23 - Service: iPassPeriodicUpdateService - iPass, Inc. - C:\Program Files\iPass\iPassConnect\iPassPeriodicUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: Peregrine ServiceCenter2 - Peregrine Systems, Inc. - C:\Program Files\Peregrine\ServiceCenter2\run\scservic.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O23 - Service: ZENworks Asset Management - Collection Client (TSCensus Collection Client) - Novell, Inc. - C:\program files\Novell\ZENworks\Asset Management\bin\CClientSvc.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 12604 bytes

Mod Edit: Topic moved to proper forum. Please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Edited by quietman7, 14 September 2009 - 08:21 AM.


BC AdBot (Login to Remove)

 


#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,779 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:02:33 PM

Posted 30 September 2009 - 07:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Pleaseinclude a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
  • Please download OTL from following mirror:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+


#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,779 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:At home
  • Local time:02:33 PM

Posted 06 October 2009 - 03:24 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
_temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users