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lsass.exe error


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11 replies to this topic

#1 Antimsaash

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Posted 13 September 2009 - 07:39 PM

Hi!

I ran mbam.exe and it found 2 errors, one lsass.exe as trojan... i tried to go to c:\windows\lsass.exe and the folder doesn't have that file... but mbam says that the file is in there, i even tried unhiding the files but still it doesn't show it...

When i ran online file scan, i tried to enter the file path manually and it gave me this error
Posted Image

What seems to be the problem?


Also, another error is
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken.
Thank you

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#2 garmanma

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Posted 13 September 2009 - 08:19 PM

The lsass.exe file is located in the folder C:\Windows\System32
Mark
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#3 Antimsaash

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Posted 14 September 2009 - 12:42 AM

Then why does MBAM shows that it's in C:\windows ? Also is it ok to delete that file? what is the solution for that problem and registry problem?

Edited by Antimsaash, 14 September 2009 - 12:43 AM.


#4 garmanma

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Posted 14 September 2009 - 06:50 PM

Update mbam and run a FULL scan
Please post the results

Also run these:

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 Antimsaash

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Posted 16 September 2009 - 12:12 PM

This is my SuperAntiSpyware log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/16/2009 at 03:19 AM

Application Version : 4.28.1010

Core Rules Database Version : 4103
Trace Rules Database Version: 2043

Scan type : Complete Scan
Total Scan Time : 00:44:59

Memory items scanned : 137
Memory threats detected : 0
Registry items scanned : 6135
Registry threats detected : 0
File items scanned : 168293
File threats detected : 46

Adware.Tracking Cookie
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@content.yieldmanager[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@2o7[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@realmedia[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@fastclick[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@ad3.clickhype[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@adbrite[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@doubleclick[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@iacas.adbureau[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@revsci[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@twctsg.122.2o7[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@tribalfusion[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@specificmedia[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@bs.serving-sys[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@questionmarket[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@statcounter[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@ads.pointroll[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@serving-sys[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@yadro[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@ads.predictad[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@videoegg.adbureau[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@mediaplex[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@atdmt[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@collective-media[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@chitika[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@msnportal.112.2o7[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@advertising[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@apmebf[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@bluestreak[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@ad.yieldmanager[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@invitemedia[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@kontera[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@cdn4.specificclick[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@ads.lucidmedia[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@247realmedia[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@content.yieldmanager[3].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@casalemedia[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@oasn04.247realmedia[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@myaccount.txu[2].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@specificclick[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@lfstmedia[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@insightexpressai[1].txt
C:\Users\Antimsaash\AppData\Roaming\Microsoft\Windows\Cookies\antimsaash@imrworldwide[2].txt

Trojan.Agent/Gen-PennyStockChaser
--------- File is private (sorry can't display)
Trojan.Agent/Gen-Zbot
--------- File is private (sorry can't display)

#6 garmanma

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Posted 16 September 2009 - 04:26 PM

File is private (sorry can't display)


Did you post this or did SAS?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 Antimsaash

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Posted 17 September 2009 - 01:07 AM

i did that... sorry i forgot to mention that... and there is one more problem starting yesterday...

When i open IE, it opens up but when i check in processes... there are 2 instances of it.... i've checked for malwares, spywares, viruses.... everything...
can't seem to get one of that to close....

Edited by Antimsaash, 17 September 2009 - 01:09 AM.


#8 garmanma

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Posted 17 September 2009 - 06:42 PM

I believe it would be best to submit a HJT /DDS log



Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

There will also be instructions to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 Antimsaash

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Posted 17 September 2009 - 09:16 PM

Will do that..
Thank you

#10 Antimsaash

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Posted 17 September 2009 - 09:20 PM

i tried to do everything u asked me to but those programs say that IT DOESN"T SUPPORT my OS... 64bit windows vista :thumbsup:

#11 garmanma

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Posted 18 September 2009 - 05:54 PM

Try this scan

Go to Start >> Run >> copy/paste below >> Enter. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

"%userprofile%\desktop\win32kdiag.exe" -f -r
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 Orange Blossom

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Posted 18 September 2009 - 08:45 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/258379/internet-explorer-acting-weird/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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