When trying to make changes to the startup list in the msconfig utility, the changes were denied, saying that admin privledges were needed to make those changes. however, I am the administrator; my account is the only user account. When trying to be sure of this, I found in the user accounts section of "my comp" that my account is indeed an admin account; however, under the "perf and maint" section of "my comp," in the system properties dialogue box under the advanced tab, user profile settings, two accounts were listed: mine and Administrator. does this mean that there are actually two accounts? If this separate admin account exists, I certainly have not been able to access it, and I'm afraid this may be keeping me from making important changes.
After following instruc as well as i could for removing trojans/suspicious files, I ran Mcafee scan; it came up clean. After that I began having errors. Most recently, IE would not open, so I restarted the system. Blue screen came up with an error message. When the system restarted, a window popped up that said my computer was recovered from a serious error; I clicked for the details and this is the message: BCCode : 77 BCP1 : 00000001 BCP2 : 000008A9 BCP3 : 00000000
BCP4 : EBEE6960 OSVer : 5_1_2600 SP : 3_0 Product : 768_1
Can anyone help me decipher this?
Can anyone help me with the admin status so that I can address possible trojan issue?
I'm not sure that I actually have trojans, so can you offer advice on how to verify that with more certainty?
Thanks so much!
Edited by ixel, 13 September 2009 - 05:21 AM.