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Windows Police Pro


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#1 dollar06

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Posted 12 September 2009 - 11:58 PM

Im infected with windows police pro. i've tried a few how to's on removal but it ends up teh same way which is some of it is removed and then when attempting to run malwarebytes i get an Open with error. along with any other desktop .exe / programs / instalers / everything except folders. i can get some programs to work using run as but not all of them.

i've made my own thread because it seems to be what everyone is doing and i need specific help.

i have used viprer - left me with open with error. went on microsoft chat support was told two commands to help me with the open with error (one was assoc .exe=exefiles and the other i forget) but windows police pro came back and i couldnt run anything yet again.

attempt 2. i downloaded a program from a website and it gave me a bit of coding to copy and paste into the program. again, leaving me with the open with program. and im stuck now. im asking for help on another forum too. im going to try a program that was suggested to me its called smitfraud i think.

also, another website told me to download this program - spynomore which pissed me off because it found a lot of infections and then asked me to purchase it. i have screenshots from mbam - before bleep got crazy (i scanned and found 2 trojans and a backdoor but left it until the next day because it was in my system32 i was going to ask for help from friends but when i came back to my computer the next day bleep was crazy) and i have screenshots from spynomore.

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#2 dollar06

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Posted 13 September 2009 - 12:02 AM

the program i was suggested - smitfraud - wasnt able to run so im still f'd

#3 garmanma

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Posted 14 September 2009 - 03:25 PM

Read this tutorial and post back if you have any problems
http://www.bleepingcomputer.com/virus-remo...dows-police-pro
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#4 dollar06

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Posted 15 September 2009 - 12:52 AM

Read this tutorial and post back if you have any problems
http://www.bleepingcomputer.com/virus-remo...dows-police-pro



i already had mbam but i couldnt get it to run so i re downloaded it and it still wont run. i double click it and the mouse turns to the loading mouse and back and then nothing happens

#5 garmanma

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Posted 15 September 2009 - 04:45 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 dollar06

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Posted 16 September 2009 - 12:56 PM

it freezes while its initializing....

#7 garmanma

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Posted 16 September 2009 - 04:28 PM

Try renaming Rootrepeal.exe to tatertot.scr
Also just select Drivers to scan
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#8 dollar06

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Posted 16 September 2009 - 05:16 PM

Try renaming Rootrepeal.exe to tatertot.scr
Also just select Drivers to scan


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/16 18:15
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP2
==================================================

Drivers
-------------------
Name: hjgruiimrgsbws.sys
Image Path: C:\WINDOWS\system32\drivers\hjgruiimrgsbws.sys
Address: 0xAF405000 Size: 163840 File Visible: - Signed: -
Status: Hidden from the Windows API!

Name: PCI_PNP6820
Image Path: \Driver\PCI_PNP6820
Address: 0x00000000 Size: 0 File Visible: No Signed: -
Status: -

Name: sptd
Image Path: \Driver\sptd
Address: 0x00000000 Size: 0 File Visible: No Signed: -
Status: -

Name: spwv.sys
Image Path: spwv.sys
Address: 0xB7EA6000 Size: 1052672 File Visible: No Signed: -
Status: -

Name: tatertot.scr.sys
Image Path: C:\WINDOWS\system32\drivers\tatertot.scr.sys
Address: 0xA8E0D000 Size: 49152 File Visible: No Signed: -
Status: -

==EOF==

#9 garmanma

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Posted 17 September 2009 - 06:16 PM

That's good, save that scan and let's try one more for good luck


Go to Start >> Run >> copy/paste below >> Enter. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

"%userprofile%\desktop\win32kdiag.exe" -f -r
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#10 dollar06

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Posted 17 September 2009 - 06:45 PM

That's good, save that scan and let's try one more for good luck


Go to Start >> Run >> copy/paste below >> Enter. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

"%userprofile%\desktop\win32kdiag.exe" -f -r


got an error saying windows couldnt find diag

#11 garmanma

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Posted 17 September 2009 - 07:33 PM

No problem, you got one good scan

Now that you were able to produce a log you need to post it in our HJT forum:
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/
Give a brief description and tell them that this log was all you could get to run successfully
The HJT team is extremely busy, so be patient and good luck

Be sure to tell them you renamed the exe to tatertot.scr
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 dollar06

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Posted 18 September 2009 - 01:22 PM

christ not even 24 hours and my post is on page 2 with no replies

#13 garmanma

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Posted 18 September 2009 - 07:29 PM

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#14 Orange Blossom

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Posted 18 September 2009 - 08:41 PM

Hello,

Now comes the frustrating and hard part: waiting. Note, we have a means of seeing only those HiJack This topics with no responses so don't panic at the fact that your topic goes way down in the page count. We won't lose it.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/258395/windows-police-pro/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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