Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop BSOD during sleep


  • Please log in to reply
No replies to this topic

#1 Victory-Starr

Victory-Starr

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:19 PM

Posted 12 September 2009 - 10:03 PM

Hi, my laptop over a year old now, but it has been having this problem for quite some time. Nearly every time I close the lid or set it to "sleep", the screen will go black and it will never actually go to sleep. It stays on and eventually reboots itself, and gives me a blue screen in the process. I've ran Spybot and virus checking programs, but I don't think that's it. I'm thinking it has something to do with a driver?

Acer Aspire 4520
1GB Ram
Vista Home Premium SP1

So could someone please have a look at this .dmp analysis and help me out? I'd really appreciate it. Thanks!

-Nicole
___________



Microsoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\Mini091209-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Machine Name:
Kernel base = 0x82252000 PsLoadedModuleList = 0x82369c70
Debug session time: Sat Sep 12 19:37:26.656 2009 (GMT-4)
System Uptime: 0 days 7:17:18.372
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 84707b70, 8560e030, 8da4fb30}

*** WARNING: Unable to verify timestamp for athr.sys
*** ERROR: Module load completed but symbols could not be loaded for athr.sys
Probably caused by : athr.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 84707b70, Physical Device Object of the stack
Arg3: 8560e030, Functional Device Object of the stack
Arg4: 8da4fb30, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: 8da4fb30

DEVICE_OBJECT: 8560e030

DRIVER_OBJECT: 8560dcf8

IMAGE_NAME: athr.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 48a4ddc2

MODULE_NAME: athr

FAULTING_MODULE: 8a604000 athr

CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from 82285b5c to 8231f0e3

STACK_TEXT:
82347acc 82285b5c 0000009f 00000003 84707b70 nt!KeBugCheckEx+0x1e
82347b28 822856ac 82347b94 82347c50 00000001 nt!PopCheckIrpWatchdog+0x1ad
82347b68 82308c40 823604e0 00000000 fc559fd0 nt!PopCheckForIdleness+0x343
82347c88 82308876 82347cd0 00000002 82347cd8 nt!KiTimerListExpire+0x367
82347ce8 823083c3 00000000 00000000 0019aa10 nt!KiTimerExpiration+0x2a0
82347d50 82306edd 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
82347d54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_athr.sys

BUCKET_ID: 0x9F_IMAGE_athr.sys

Followup: MachineOwner
---------

Edited by Victory-Starr, 12 September 2009 - 10:07 PM.


BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users