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Firefox closes and obvious spyware window shows up


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5 replies to this topic

#1 kellan6

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Posted 12 September 2009 - 06:08 PM

A couple of times firefox has suddenly shut down, and a small window shows up saying something like 'Your computer is infected![...]', and an option to click OK. Whenever that happens, I immediately shut down the computer so I don't get farther into the infection process. This is my log I got from Malwarebytes:


Malwarebytes' Anti-Malware 1.38
Database version: 2353
Windows 5.1.2600 Service Pack 3

7/9/2009 5:20:34 PM
mbam-log-2009-07-09 (17-20-34).txt

Scan type: Full Scan (C:\|)
Objects scanned: 203445
Time elapsed: 49 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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#2 boopme

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Posted 12 September 2009 - 09:42 PM

Your MBAM is very outdated.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Full scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
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#3 kellan6

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Posted 13 September 2009 - 12:59 PM

Malwarebytes' Anti-Malware 1.41
Database version: 2788
Windows 5.1.2600 Service Pack 3

9/13/2009 10:55:58 AM
mbam-log-2009-09-13 (10-55-58).txt

Scan type: Full Scan (C:\|)
Objects scanned: 224498
Time elapsed: 10 hour(s), 38 minute(s), 26 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

#4 boopme

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Posted 13 September 2009 - 08:11 PM

Hmm surprised me that it's clean. let's see if there is anything else here.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#5 kellan6

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Posted 13 September 2009 - 10:46 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/13/2009 at 08:23 PM

Application Version : 4.28.1010

Core Rules Database Version : 4098
Trace Rules Database Version: 2038

Scan type : Quick Scan
Total Scan Time : 00:19:20

Memory items scanned : 210
Memory threats detected : 0
Registry items scanned : 425
Registry threats detected : 0
File items scanned : 19994
File threats detected : 1

Trojan.Agent/Gen-PEC
C:\WINDOWS\PEV.EXE



And no weird error messages YET, but I'll keep you posted.

Edited by kellan6, 13 September 2009 - 11:01 PM.


#6 boopme

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Posted 14 September 2009 - 10:57 AM

Ok,looks great. Lets just do one quick and be sure.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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