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Infected with malware and virus [Moved]

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3 replies to this topic

#1 bigjeepzz


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Posted 12 September 2009 - 03:54 PM

Well here I am again. This time I don't have much information about waht has happened. I opened internet explorer and tired doing a search on Yahoo. I immediately got some popups that were similar to trying to sell anti-malware software. Shortly after that I tried searching for the download link to spybot and adaware. Each time I would click on the link to go to Lavasoft or Safer-Networking, I would be redirected to anohter site trying to get me to use thier anti-malware software.

I was able to use my other computer to download the programs and I got them installed on my busted machine. When I try to run malwarebytes or adaware the programs will not run properly, then they shutdown automatically. I have also tried to run a DDS log and a rootrepeal log. Same thing happens when I try to run those programs as well. They automatically shut down. I have not gotten any warnings saying what I am infected with so I have nothing to go off of. Any help would be appreciated and I hope we can get my problems fixed.


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#2 bigjeepzz

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Posted 12 September 2009 - 04:37 PM

I have tried running the DDS log and Root Repeal log again and they still do not work. When I try to run the root repeal I am told I do not have permission to access the item. When I try to run adaware I am told I cannot connect to the program. I am also now told I do not have permission to run malwarebytes.


#3 Orange Blossom

Orange Blossom

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Posted 24 September 2009 - 10:48 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Had I seen this topic sooner, I'd have moved it sooner. I was out of computer contact when you posted.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#4 garmanma


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Posted 25 September 2009 - 03:44 PM


Please download Win32kDiag.exe by AD and save it to your desktop.
alternate download 1
alternate download 2
  • This tool will create a diagnostic report for me to review.
  • Double-click on Win32kDiag.exe to run and let it finish.
  • When it states Finished! Press any key to exit..., press any key on your keyboard to close the program.
  • A file called Win32kDiag.txt should be created on your Desktop.
  • Open that file in Notepad and copy/paste the entire contents (from Starting up... to Finished! Press any key to exit...) in your next reply.

Go to Posted Image > Run..., then copy and paste this command into the open box: cmd
Click OK.
At the command prompt C:\>, copy and paste the following command and press Enter:
DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\eventlog.dll >Log.txt & START notepad Log.txt
A file called log.txt should be created on your Desktop.
Open that file and copy/paste the contents in your next reply.
Posted Image
why won't my laptop work?

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