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Total Security "infection"


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5 replies to this topic

#1 ch51

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Posted 12 September 2009 - 03:13 PM

My work computer (XP) has been "taken over" by this fake "Total Security" program.
(Screen shot available in Sept 7 post in this category by UltramegaOK).
It doesnt allow anything to run and removes almost all items from system tray.
I can not run Malawarebytes - even downloading it as zztoy.exe
The program appears to be sitting here:
Documents/All Users/Application Data/11598434/11598434.exe
Unfortunately, I can not delete it.
Help!
This is my work machine, and I'm behind already.
Thanks for any help you can provide.

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#2 garmanma

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Posted 14 September 2009 - 03:09 PM

Follow the directions in this tutorial and post back with any problems
http://www.bleepingcomputer.com/virus-remo...dows-police-pro
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 ch51

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Posted 14 September 2009 - 05:16 PM

That link is to: Remove Windows Police Pro (Removal Guide)
I have since found the Removal Guide for "Total Security" - but couldn't (or didn't) when I initially posted.
Anyway ... the situation has changed, so let's get up to date first.
The version of "Total Security" that got me would not allow any version of Malwarebytes to run - under any type of rename.
It would not allow any programs to run, etc.
(I was accessing this site through another computer).
My solution wa:
Started in "Safe Mode"
Updated Malwarebytes and ran it.
Removed 6 items
Saved log (I'll put it at the end of this).
Ran my antivirus (CA)
Ran ChkDsk /F - did repairs
Ran Malwarebytes
Supposedly I'm good now - but I would like to make sure that there's nothing else "hiding" etc.
perhaps Kaspersky, or something else.
Obviously - your call.

The malware log that removed the 6 items:

Malwarebytes' Anti-Malware 1.41
Database version: 2786
Windows 5.1.2600 Service Pack 3 (Safe Mode)

9/12/2009 3:28:44 PM
mbam-log-2009-09-12 (15-28-44).txt

Scan type: Quick Scan
Objects scanned: 113827
Time elapsed: 5 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SystemSecurity2009 (Rogue.SystemSecurity) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\11598434 (Rogue.Multiple.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\11598434 (Rogue.Multiple.H) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\All Users\Application Data\11598434\11598434.exe (Rogue.Multiple.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\11598434\pc11598434ins (Rogue.Multiple.H) -> Quarantined and deleted successfully.
C:\Documents and Settings\Baseline Geomatics\Local Settings\Temporary Internet Files\Content.IE5\Y12YQAY0\setup[1].exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

And the later one:

Malwarebytes' Anti-Malware 1.41
Database version: 2786
Windows 5.1.2600 Service Pack 3

9/12/2009 7:35:05 PM
mbam-log-2009-09-12 (19-35-05).txt

Scan type: Quick Scan
Objects scanned: 115861
Time elapsed: 14 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

What would you like me to do next?

And THANKS!

#4 garmanma

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Posted 14 September 2009 - 07:53 PM

Update mbam and run a FULL scan
Please post the results
----------------------------

Then try this

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 ch51

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Posted 14 September 2009 - 11:54 PM

Thanks.
I couldn't run the full scan before, as the "infection" kept shutting my computer down before it was finished.
Forgot to change it back.

Scan logs follow ...

Malwarebytes' Anti-Malware 1.41
Database version: 2798
Windows 5.1.2600 Service Pack 3

9/14/2009 8:55:27 PM
mbam-log-2009-09-14 (20-55-27).txt

Scan type: Full Scan (C:\|)
Objects scanned: 250422
Time elapsed: 1 hour(s), 15 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\gasfkyesapppen (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\SYSTEM32\gasfkyguocsjvm.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\gasfkywankvjmx.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\gasfkyndxtqorr.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\gasfkyydudabhn.dat (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\DRIVERS\gasfkyrnhkwldv.sys (Rootkit.TDSS) -> Quarantined and deleted successfully.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/14/2009 at 10:19 PM

Application Version : 4.28.1010

Core Rules Database Version : 4085
Trace Rules Database Version: 0

Scan type : Complete Scan
Total Scan Time : 01:08:01

Memory items scanned : 213
Memory threats detected : 0
Registry items scanned : 5123
Registry threats detected : 33
File items scanned : 28107
File threats detected : 0

Adware.180solutions/ZangoSearch
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/SAIX.dll
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/SAIX.dll#.Owner
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/SAIX.dll#{DECEAAA2-370A-49BB-9362-68C3A58DDC62}
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs#C:\WINDOWS\Downloaded Program Files\SAIX.dll [  ]

Adware.Vundo Variant/Rel
HKLM\SOFTWARE\Microsoft\MS Optimization
HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL
HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\sarah+silverman
HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\sarah+silverman#LU
HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\sarah+silverman#CT
HKLM\SOFTWARE\Microsoft\MS Optimization\JKWL\sarah+silverman#LT
HKLM\SOFTWARE\Microsoft\MS Optimization\me
HKLM\SOFTWARE\Microsoft\MS Optimization\me#LTM
HKLM\SOFTWARE\Microsoft\MS Optimization\me#CDY
HKLM\SOFTWARE\Microsoft\MS Optimization\me#CNT
HKLM\SOFTWARE\Microsoft\MS Optimization\me#LBL
HKLM\SOFTWARE\Microsoft\MS Optimization\me#MN
HKLM\SOFTWARE\Microsoft\MS Optimization\mm
HKLM\SOFTWARE\Microsoft\MS Optimization\mm#LTM
HKLM\SOFTWARE\Microsoft\MS Optimization\mm#CDY
HKLM\SOFTWARE\Microsoft\MS Optimization\mm#CNT
HKLM\SOFTWARE\Microsoft\MS Optimization\s4
HKLM\SOFTWARE\Microsoft\MS Optimization\s4#LTM
HKLM\SOFTWARE\Microsoft\MS Optimization\s4#CDY
HKLM\SOFTWARE\Microsoft\MS Optimization\s4#CNT
HKLM\SOFTWARE\Microsoft\MS Optimization\se
HKLM\SOFTWARE\Microsoft\MS Optimization\se#LTM
HKLM\SOFTWARE\Microsoft\MS Optimization\se#CDY
HKLM\SOFTWARE\Microsoft\MS Optimization\se#CNT
HKLM\SOFTWARE\Microsoft\MS Optimization\tr
HKLM\SOFTWARE\Microsoft\MS Optimization\zz
HKLM\SOFTWARE\Microsoft\MS Optimization\zz#LTM
HKLM\SOFTWARE\Microsoft\MS Optimization\zz#CDY
HKLM\SOFTWARE\Microsoft\MS Optimization\zz#CNT

Note, the SuperAntispyware log was NOT shown in the log list (I had to search through the Adiministrator's documents to find it).

What's next?

(And thanks!)

#6 garmanma

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Posted 15 September 2009 - 04:26 PM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck

If you run into any problems, post back here
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




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