Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't run or install anything..Antivirus..HijackThis..Spybot..Nothing!


  • Please log in to reply
1 reply to this topic

#1 DMarley

DMarley

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:51 AM

Posted 12 September 2009 - 01:39 PM

Hello Guys,


I have a problem; my computer I believe is infected. Very infected. I went to a site trying to download a software. But I got an error after leaving my computer idle on that site for a few minutes. A message comes up saying I have been infected. And since then it's been hell.

Tried running McAfee VirusScan Enterprise 8.5.0i, and that got disabled. Now I can't even run it. I got around to re-enabling it but I can't get it to scan. I try to run it, but nothing happens.

Same thing happened to Spybot Search and Destroy. That got disabled and now won't run.

And HijackThis won't run either. When I tried to run it, it ran but then just closed..without saving a "logfile." HijackThis has now been disabled. I uninstalled it and downloaded another copy. Got an installer and just the executable but neither of them works. I can't install it. Starts off, but then disappears. So I can't install it. I run the executable but just like before, it runs, and then closes while scanning. No logfile saved.

I tried Spyware Doctor and that found quite a few infections which it fixed. Thought that was it, but I was wrong. It's like nothing was cleaned.

I'm out of options. I don't know what else to do. And reformatting is not an option. My whole work from my job is on here. I can't afford to lose anything.

Please..please..please help!



DMarley

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

Edited by Animal, 12 September 2009 - 02:39 PM.


BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:01:51 AM

Posted 14 September 2009 - 02:58 PM

Follow this tutorial and post back here if you run into problems

http://www.bleepingcomputer.com/virus-remo...dows-police-pro
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users