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something is messing with the permissions


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2 replies to this topic

#1 curiousdestroyer

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Posted 12 September 2009 - 01:05 PM

i try to run hjt my av my spyware remover etc i click on it and it works the first time but the program usually freezes. the second time i open the program up i get an error saying: windows cannot acces the specified device, path, or file. you may not have the appropriate permissions to access the item. i go to the files properties and under security i change the permissions to allow me the administrator group the creator and even everyone to alow eveything. i go back the program works but freezes and the whole process begins anew. if anyone can help i would be eternally thankful

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#2 garmanma

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Posted 14 September 2009 - 02:55 PM

Follow this tutorial and post back with any problems

http://www.bleepingcomputer.com/virus-remo...dows-police-pro

Edited by garmanma, 14 September 2009 - 02:56 PM.

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#3 Orange Blossom

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Posted 14 September 2009 - 09:35 PM

Hello,

You have a log posted here: http://www.bleepingcomputer.com/forums/t/256742/ie-redirect/

Because you have this log posted, b]you should NOT make further changes to your computer[/b] (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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