I'm running Windows XP Version on a HP pc.
I started to suspect something was wrong when I tried to open Malwarebytes Anti-Malware for a routine check, but couldn't. So here's the summary of my symptoms. I can't access my Symantec Antivirus Corporate Edition 9. Norton's autoprotect is still enabled, but it will not open, so I can't run a full scan.
Since Symantec won't open and won't uninstall, I installed AGV 8.5, ran a scan then uninstalled it. Since I still can't open Symantec or windows defender, I still think I have a problem.
When I attempt to open Symantec, I get the following error:
C:\Program Files\Symantec AntiVirus\VPC32.exe
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.
Can't run MBAM, HijackThis, Symantec Antivirus, Spybot Search & Destroy, or Ad-Aware. With MBAM and HJT, I can rename a copy the executable and it'll open, but it shuts down if I try to run a scan; and if I try to open, move, or rename that copy of the program subsequently, the operation will fail with the error, "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the file."
However, Process Explorer works and superantispyware, which I ran a full scan, but issues are still here. Also tried running RootRepeal, and it says "initializing, please wait" and never finishes, it went for 10 min like this so then I closed it out. I found two files in system32 that look like they shouldn't be there and I put them in the recycler bin, there were: UAChawcqldwqv.db and UACoknajylklf.dat
I hope one of you can offer some advice about what to do next, or what additional information would be helpful! Thanks a lot --
Edited by Jason B, 12 September 2009 - 11:57 AM.
Moved from HJT to a more appropriate forum. Tw