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Unable to restore my computer, can't remove malware. Help? :D


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#1 Q12

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Posted 12 September 2009 - 10:10 AM

I'm currently running Windows Vista Home-Basic as my OS.

I know that malware managed to get onto my computer (at least Windows Police Pro, likely among other programs). I once booted up in Safe Mode turned off a bunch of start-up programs and when I re-booted I could access Firefox among other programs again (when before I could do nothing on my computer), but my computer is much slower now than before the whole malware issue. I decided my first step to getting that malware off my computer was by following the guide on here. I used the "fixtm.reg" file and merged it with my registry but I still can't access my task manager, and when I try to do so my computer nearly freezes entirely. I reboot to get my computer back at normal speeds and decide all I can do is skip that step and I go straight into using MBAM. While using that program after getting to finding roughly 10 infected files after scanning roughly 20,000 it just stops responding and never goes back to normal.

Then I creating a system recovery disc on my computer so I could go back to hardware settings (considering that my computer didn't come with one, it only came with the program to create one). My computer doesn't have the partition to create a recovery disc apparently, so I can't restore to factory settings. I tried doing the System Restore so I could go back to an earlier date on my computer, but after "completing" the restore when my computer booted up it just gave me an error message and my computer didn't go back to an earlier date at all.

Anyone got a clue on what I could do? I'd prefer not to go out and buy something in case it doesn't work, but if there is a cheap simple solution I'm willing to listen.

Additional Info:
-There is nothing in my MBAM log.
-I have tried using MBAM multiple times to no avail
-System Restore no longer starts, I just get an error message about fragmented data or something along those lines

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#2 trollocks

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Posted 12 September 2009 - 01:00 PM

sounds like the nasty rootkit thats going around

best thing to do is run dds and post the log in the hjt forum

#3 Q12

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Posted 12 September 2009 - 06:03 PM

sounds like the nasty rootkit thats going around

best thing to do is run dds and post the log in the hjt forum


What if I said I have no idea what you are talking about? :x

#4 Q12

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Posted 12 September 2009 - 08:26 PM

Can someone inform me on the running dds?

I don't know what that even means D:

#5 trollocks

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Posted 12 September 2009 - 08:33 PM

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

step 6

#6 Q12

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Posted 12 September 2009 - 08:48 PM

http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

step 6


Thanks :D




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