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Kaspersky won't update


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2 replies to this topic

#1 Thushini

Thushini

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Posted 12 September 2009 - 04:22 AM

I used combofix. and i got my logfile. but Kaspersky still does not update.
Help would REALLY be appreciated!!


ComboFix 09-09-11.01 - Thushini Mendis 09/12/2009 14:36.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.502 [GMT 5.5:30]
Running from: c:\documents and settings\Thushini Mendis\Desktop\ComboFix.exe
AV: Kaspersky Internet Security *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_WINDOWS_HOSTS_CONTROLLER


((((((((((((((((((((((((( Files Created from 2009-08-12 to 2009-09-12 )))))))))))))))))))))))))))))))
.

2009-09-12 08:10 . 2009-09-12 08:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-09-12 08:10 . 2009-09-12 08:16 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-09-12 07:53 . 2004-08-03 19:26 21504 -c--a-w- c:\windows\system32\dllcache\hidserv.dll
2009-09-12 07:53 . 2004-08-03 19:26 21504 ----a-w- c:\windows\system32\hidserv.dll
2009-09-12 07:53 . 2004-08-03 17:38 31616 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2009-09-12 07:53 . 2004-08-03 17:38 31616 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2009-09-07 06:33 . 2009-09-07 06:33 -------- d-s---w- c:\documents and settings\Thushini Mendis\UserData
2009-09-02 13:16 . 2009-09-02 13:28 -------- d-----w- c:\documents and settings\Thushini Mendis\Local Settings\Application Data\WMTools Downloaded Files
2009-09-01 12:17 . 2009-09-01 12:17 -------- d-----w- C:\Mp3 Output
2009-09-01 12:17 . 2009-09-01 12:17 -------- d-----w- c:\program files\Smallvideosoft
2009-09-01 12:17 . 2009-06-08 10:03 8676883 ----a-w- c:\windows\system32\mp3Media2.dll
2009-09-01 10:42 . 2009-09-01 10:42 -------- d--h--w- c:\windows\system32\GroupPolicy
2009-08-31 04:55 . 2009-09-10 15:31 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\AdobeUM
2009-08-31 04:55 . 2009-08-31 04:55 -------- d-----w- c:\documents and settings\Thushini Mendis\Local Settings\Application Data\Adobe
2009-08-31 04:54 . 2009-09-12 08:50 -------- d-----w- c:\program files\Common Files\Adobe
2009-08-30 16:06 . 2009-08-30 16:09 -------- d-----w- c:\program files\Microsoft Works
2009-08-30 16:05 . 2009-08-30 16:05 -------- d-----w- c:\program files\MSBuild
2009-08-30 16:00 . 2009-08-30 16:00 -------- d-----w- c:\documents and settings\Thushini Mendis\Local Settings\Application Data\Microsoft Help
2009-08-30 16:00 . 2009-08-30 16:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-08-30 16:00 . 2009-08-30 16:00 -------- d-----r- C:\MSOCache
2009-08-30 12:09 . 2009-08-30 12:09 -------- d-----w- c:\windows\Sun
2009-08-29 07:32 . 2004-08-04 00:56 221184 ----a-w- c:\windows\system32\wmpns.dll
2009-08-28 14:02 . 2001-08-17 13:59 3072 ----a-w- c:\windows\system32\drivers\audstub.sys
2009-08-28 14:01 . 2004-08-03 22:59 57472 ----a-w- c:\windows\system32\drivers\redbook.sys
2009-08-28 14:01 . 2004-08-04 00:56 74240 ----a-w- c:\windows\system32\usbui.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-12 09:11 . 2009-08-28 10:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Kaspersky Lab
2009-09-12 09:10 . 2009-08-28 10:18 4072 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-09-12 09:10 . 2009-08-28 10:18 262176 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-09-12 09:10 . 2009-08-28 10:18 18448 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-09-12 09:10 . 2009-08-28 10:18 1820704 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-09-12 09:03 . 2009-09-12 09:03 48640 --sh--r- c:\documents and settings\Thushini Mendis\Application Data\cftmon.exe
2009-09-12 09:03 . 2009-09-12 09:03 48640 ----a-w- C:\tbp32.exe
2009-09-12 08:39 . 2009-08-28 09:13 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\U3
2009-09-08 15:08 . 2009-08-28 09:26 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\uTorrent
2009-09-04 16:48 . 2009-08-28 09:40 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\Skype
2009-09-04 16:28 . 2009-08-28 09:41 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\skypePM
2009-09-04 10:48 . 2009-08-28 09:27 -------- d-----w- c:\program files\Messenger Plus! Live
2009-09-02 17:14 . 2009-08-28 09:02 93928 ----a-w- c:\documents and settings\Thushini Mendis\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-28 13:06 . 2009-08-28 13:06 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\GRETECH
2009-08-28 11:30 . 2009-08-28 09:40 -------- d-----w- c:\program files\Java
2009-08-28 11:28 . 2009-08-28 11:28 -------- d-----w- c:\program files\Conexant
2009-08-28 11:21 . 2009-08-28 11:21 -------- d-----w- c:\program files\microsoft frontpage
2009-08-28 11:18 . 2009-08-28 11:18 21640 ----a-w- c:\windows\system32\emptyregdb.dat
2009-08-28 10:31 . 2009-08-28 10:31 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\CamTrack
2009-08-28 10:26 . 2009-08-28 10:26 57344 --sh--r- c:\windows\msdriver32.exe
2009-08-28 10:26 . 2009-08-28 10:26 57344 ----a-w- c:\windows\system32\37.scr
2009-08-28 10:18 . 2009-08-28 10:18 96976 ----a-w- c:\windows\system32\drivers\klin.dat
2009-08-28 10:18 . 2009-08-28 10:18 87855 ----a-w- c:\windows\system32\drivers\klick.dat
2009-08-28 10:18 . 2009-08-28 10:18 -------- d-----w- c:\program files\Kaspersky Lab
2009-08-28 10:13 . 2009-08-28 10:11 -------- d-----w- c:\program files\Winamp
2009-08-28 09:44 . 2009-08-28 09:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Messenger Plus!
2009-08-28 09:41 . 2009-08-28 09:41 56 ---ha-w- c:\windows\system32\ezsidmv.dat
2009-08-28 09:40 . 2009-08-28 09:40 -------- d-----w- c:\program files\Skype
2009-08-28 09:40 . 2009-08-28 09:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Skype
2009-08-28 09:40 . 2009-08-28 09:40 -------- d-----w- c:\program files\Common Files\Skype
2009-08-28 09:38 . 2009-08-28 09:38 -------- d-----w- c:\program files\PIXELA
2009-08-28 09:38 . 2009-08-28 09:04 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-08-28 09:33 . 2009-08-28 09:33 -------- d-----w- c:\program files\FinePixViewer
2009-08-28 09:32 . 2009-08-28 09:28 -------- d-----w- c:\program files\Canon
2009-08-28 09:30 . 2009-08-28 09:30 -------- d--h--w- c:\documents and settings\All Users\Application Data\CanonBJ
2009-08-28 09:30 . 2009-08-28 09:30 -------- d-----w- c:\program files\REGSHAVE
2009-08-28 09:30 . 2009-08-28 09:02 -------- d-----w- c:\program files\Common Files\InstallShield
2009-08-28 09:30 . 2009-08-28 09:30 -------- d--h--w- c:\program files\CanonBJ
2009-08-28 09:29 . 2009-08-28 09:29 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\vlc
2009-08-28 09:28 . 2009-08-28 09:28 -------- d-----w- c:\program files\VideoLAN
2009-08-28 09:26 . 2009-08-28 09:26 -------- d-----w- c:\program files\Analog Devices
2009-08-28 09:26 . 2009-08-28 09:26 -------- d-----w- c:\program files\uTorrent
2009-08-28 09:26 . 2009-08-28 09:26 -------- d-----w- c:\program files\MagicISO
2009-08-28 09:25 . 2009-08-28 09:25 -------- d-----w- c:\program files\MagicDisc
2009-08-28 09:24 . 2009-08-28 09:24 -------- d-----w- c:\program files\Microsoft
2009-08-28 09:24 . 2009-08-28 09:23 -------- d-----w- c:\program files\Windows Live
2009-08-28 09:23 . 2009-08-28 09:23 -------- d-----w- c:\program files\Windows Live SkyDrive
2009-08-28 09:22 . 2009-08-28 09:22 -------- d-----w- c:\program files\DigitalPeers
2009-08-28 09:13 . 2009-08-28 09:13 -------- d-----w- c:\program files\GRETECH
2009-08-28 09:13 . 2009-08-28 09:13 -------- d-----w- c:\program files\Vimicro
2009-08-28 09:10 . 2009-08-28 09:10 -------- d-----w- c:\documents and settings\Thushini Mendis\Application Data\InstallShield
2009-08-28 09:07 . 2009-08-28 09:07 0 ----a-w- c:\windows\nsreg.dat
2009-08-28 09:06 . 2009-08-28 09:03 -------- d-----w- c:\program files\Ahead
2009-08-28 09:06 . 2009-08-28 09:06 -------- d-----w- c:\program files\Common Files\LightScribe
2009-08-28 09:04 . 2009-08-28 09:04 -------- d-----w- c:\program files\Common Files\Nero
2009-08-28 09:04 . 2009-08-28 09:04 -------- d-----w- c:\program files\ASUSTeK
2009-08-28 09:03 . 2009-08-28 09:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Ahead
2009-08-28 09:03 . 2009-08-28 09:03 -------- d-----w- c:\program files\Common Files\Ahead
2009-08-28 09:02 . 2009-08-28 09:02 -------- d-----w- c:\program files\Common Files\Windows Live
2009-07-26 11:14 . 2009-07-26 11:14 48448 ----a-w- c:\windows\system32\sirenacm.dll
2009-07-24 23:53 . 2009-08-28 09:40 411368 ----a-w- c:\windows\system32\deploytk.dll
2004-08-04 00:56 . 2004-08-04 00:56 162155 --sha-r- c:\windows\system32\ifbwsze.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"Windows Firewall Service"="c:\documents and settings\Thushini Mendis\Application Data\cftmon.exe" [2009-09-12 48640]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-03 208952]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-03 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-03 455168]
"DSLSTATEXE"="c:\program files\Conexant\Adsl\dslstat.exe" [2005-08-24 344064]
"DSLAGENTEXE"="c:\program files\Conexant\Adsl\dslagent.exe" [2005-08-24 65536]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2005-12-14 7323648]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2005-12-14 86016]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"VMSnap3"="c:\windows\VMSnap3.exe" [2006-07-18 49152]
"Domino"="c:\windows\Domino.exe" [2006-07-04 49152]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 925696]
"REGSHAVE"="c:\program files\REGSHAVE\REGSHAVE.EXE" [2002-02-04 53248]
"Easy-PrintToolBox"="c:\program files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE" [2006-10-17 398944]
"AVP"="c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe" [2008-11-11 206088]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-07-24 149280]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2005-12-14 1519616]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" - c:\windows\system32\HdAShCut.exe [2004-10-27 61952]

c:\documents and settings\Default User\Start Menu\Programs\Startup\
CamTrack.lnk - c:\program files\DigitalPeers\CamTrack\camtrack.exe [2009-8-28 407408]

c:\documents and settings\Thushini Mendis\Start Menu\Programs\Startup\
CamTrack.lnk - c:\program files\DigitalPeers\CamTrack\camtrack.exe [2009-8-28 407408]
MagicDisc.lnk - c:\program files\MagicDisc\MagicDisc.exe [2009-8-28 576000]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
"DisableNotifications"= 1 (0x1)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"1013:TCP"= 1013:TCP:BS
"9999:TCP"= 9999:TCP:PORT1
"9991:TCP"= 9991:TCP:PORT2
"8168:TCP"= 8168:TCP:FD
"14569:TCP"= 14569:TCP:FD
"56906:TCP"= 56906:TCP:FD
"8743:TCP"= 8743:TCP:ajwexh

R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [1/29/2008 5:29 PM 32784]
R3 KLFLTDEV;Kaspersky Lab KLFltDev;c:\windows\system32\drivers\klfltdev.sys [3/13/2008 6:02 PM 26640]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [4/30/2008 5:06 PM 24592]
R3 vvftav303;vvftav303;c:\windows\system32\drivers\vvftav303.sys [8/28/2009 2:43 PM 475136]
R3 ZSMC0303;INTEX Game Camera;c:\windows\system32\drivers\usbVM303.sys [8/28/2009 2:43 PM 1474560]
S2 bqdrrruen;Time Universal;c:\windows\system32\svchost.exe -k netsvcs [8/4/2004 6:26 AM 14336]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
bqdrrruen
.
.
------- Supplementary Scan -------
.
IE: Add to Banner Ad Blocker - c:\program files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
TCP: {4E2A7F2A-120E-4A9D-BAE2-0E1D181B04FD} = 222.165.160.18 222.165.160.2
FF - ProfilePath - c:\documents and settings\Thushini Mendis\Application Data\Mozilla\Firefox\Profiles\425wr3qm.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-12 14:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\bqdrrruen]
"ServiceDll"="c:\windows\system32\ifbwsze.dll"
.
------------------------ Other Running Processes ------------------------
.
c:\windows\ATKKBService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\rundll32.exe
.
**************************************************************************
.
Completion time: 2009-09-12 14:43 - machine was rebooted
ComboFix-quarantined-files.txt 2009-09-12 09:13

Pre-Run: 13,075,812,352 bytes free
Post-Run: 13,004,890,112 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /fastdetect

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#2 etavares

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Posted 27 September 2009 - 07:35 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 teacup61

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Posted 09 October 2009 - 03:06 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
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