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Rootkit Infection


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#1 mortalone

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Posted 11 September 2009 - 05:30 PM

Hi all, I am relatively new (though a long time lurker) so please forgive me if I am not posting in the correct location. I would post a hijackthis log but i am unable to run the DDS. My problem seems to be a rootkit that I can't get rid of. I've tried to run several different antivirus tools and for the most part they either stop and do not load or crash in the middle. The only one that works is Dr Web Cure it. It has identified and cured several files. SuperAntispyware starts but crashes and i noted that it had a rootkit listed as the culprit before it crashed. I cannot run Combofix. I can see it trying to load when i open task manager, but it freezes and the program never starts. Any help anyone can provide would be greatly appreciated. I'm not sure what to do at this point.

Edited by The weatherman, 11 September 2009 - 05:33 PM.
Moved from HJT to a more appropriate forum. Tw


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#2 garmanma

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Posted 11 September 2009 - 09:17 PM

If either one of these scans work, you can use them to post in the HJT forum
Just let them know the problem you're having


1. Download Win32kDiag from any of the following locations and save it to your Desktop

http://ad13.geekstogo.com/Win32kDiag.exe

http://download.bleepingcomputer.com/rootr.../Win32kDiag.exe

2. Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
3. When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
4. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.

------------------------------

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
Posted Image
why won't my laptop work?

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