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All programs not responding.......


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3 replies to this topic

#1 JaydensMom

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Posted 11 September 2009 - 04:22 AM

I have been having issues with my laptop for the last 4-5 days. Anytime I attempt to open a program, it will start to open and then stop responding before it even fully loads. Windows sidebar never responds when I attempt to close it, and anytime I attempt to close any program, I have to open task manager and manually end the program. I use Windows Live OneCare and I get an error message that it is unable to start. When I try to manually start the program, it ends up like every other program and doesn't respond. The only program that seems to run fine is IE. I have tried a system restore, Malwarebytes scan is clean, I used a registry booster (which fixed 615 errors), I've tried defragmenting & doing a disc cleanup and none of this has fixed the problem. The only thing I can guess is that I opened up an application on Facebook the other day and that is when I started having problems. Here is my HJT log:

(I also got an error message that said my system denied it from looking at the host files)



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:14:08 AM, on 9/11/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\SvcTools\8.0.81.5\bin\lnchr.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Creative Home\Hallmark Card Studio 2008 Deluxe\Planner\PLNRnote.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\NetZero\qsacc\x1exec.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Java\jre6\bin\jp2launcher.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Hanna\Desktop\HiJackThis\HijackThis.exe
C:\Windows\system32\DllHost.exe

O23 - Service: Software Management Agent 8.0.81.5 (SMA8.0.81.5) - Dell Inc. - c:\SvcTools\8.0.81.5\bin\lnchr.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 2301 bytes



Does this show any infection? Thanks so much!

Edited by JaydensMom, 11 September 2009 - 04:32 AM.


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#2 thcbytes

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Posted 27 September 2009 - 08:30 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 JaydensMom

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Posted 29 September 2009 - 03:02 AM

Thank you for getting back to me. I ran a system diagnostics test and my my laptop failed the Short DST test. After speaking with Dell Tech support, they told me that my hard drive was failing. I returned my laptop to dell and they are replacing my laptop for free (under warranty still!). Thank you again for your help!

#4 teacup61

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Posted 30 September 2009 - 12:45 PM

Thanks for letting us know. :(

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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Error reading poptart in Drive A: Delete kids y/n?




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