Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


rootkit problems [Moved]

  • Please log in to reply
2 replies to this topic

#1 philscott


  • Members
  • 2 posts
  • Local time:09:53 PM

Posted 10 September 2009 - 09:50 PM

Hello, I am here because I have tried and failed at every virus removal technique I know. I have contracted Gen:Trojan.Heur.Hype.cu4@aak5pBh. I don't know what that is, but I do know it shut down fsecure, and prevented it from reinstalling. It as also stopped avg, pctools, kaspersky, and panda is IS from even installing. I managed to get bit defender to install, but it is unable to remove the infected file which is located in \\.\globalroot\Device\__max++\6C3F0F06.x86.dll, which I cannot find and manually delete. I tried finding the process in task manager to shut it down then delete, but I do not have permission. This awesome virus redirects every search I do through google, bing, yahoo, and msn to some advertisement. I have to cut and paste the address into the address bar. On top of that my computer is not running very well. Its not starting up properly, the internet freezes, and I cannot open some websites. Can somebody please tell me a way I can remove this thing, because my next step is clearing the hard drive and staring over. Please be specific with your instructions, because I am not an advanced user. Thank you for any all help.


BC AdBot (Login to Remove)


#2 Guest_The weatherman_*

Guest_The weatherman_*

  • Guests

Posted 12 September 2009 - 07:51 AM

Moved from HJT to a more appropriate forum. Tw

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator

  • Moderator
  • 37,011 posts
  • Gender:Not Telling
  • Location:Bloomington, IN

Posted 14 September 2009 - 10:14 PM

Please tell us what your operating system is. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users