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Unable to delete file --> verify item's location?


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#1 ooweirdoo

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Posted 10 September 2009 - 09:28 PM

i'm trying to delete a file called
RE04343.part08.rar

however, i get an error saying that it is not found. are there any programs i can use to get rid of it? i remember there was 1 but i dont know the name...

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#2 boopme

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Posted 10 September 2009 - 09:48 PM

Hello I have a suggestion.
To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 ooweirdoo

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Posted 11 September 2009 - 03:22 PM

well its not really a start up message problem.
when i drag the file to the recycle bin, it gives me an error

#4 boopme

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Posted 11 September 2009 - 03:29 PM

Hello,run this next. after the scan if all is clear we can use fle Assassin.
Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


MBAM's FileAssassin feature.

Open MBAM again.Click the More Tools tab and then the Run Tool button
Now browse to the file(s) we want to remove using the drop down box next to Look in: at the top.
Locate the file(s), click Open.
You will be prompted with a message warning: This file will be permanently deleted. Are you sure you want to continue?. Click Yes.
If removal did not require a reboot, you will receive a message indicating the file was deleted successfully, however, I recommend you reboot anyway.

Caution: Be careful what you delete. FileAssassin is a powerful program, designed to move highly persistent files. Using it incorrectly could lead to disastrous problems with your operating system.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 ooweirdoo

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Posted 11 September 2009 - 07:42 PM

Malwarebytes' Anti-Malware 1.41
Database version: 2782
Windows 6.0.6001 Service Pack 1

9/11/2009 8:38:49 PM
mbam-log-2009-09-11 (20-38-49).txt

Scan type: Quick Scan
Objects scanned: 82771
Time elapsed: 2 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (userinit.exe,C:\Windows\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\install.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\sdra64.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.



STILL CAN'T REMOVE THE FILE

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  • Attached File  ff.jpg   68.29KB   11 downloads


#6 Romeo29

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Posted 11 September 2009 - 08:46 PM

Did you try Unlocker yet?
http://ccollomb.free.fr/unlocker/

You may try restarting your computer and running a disk check on the hard disk.
How to run check disk in Vista : http://maximumpcguides.com/windows-vista/h...-windows-vista/

#7 boopme

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Posted 11 September 2009 - 08:55 PM

EDIT: I see Romeo replied.. so if needed try this.

Ok I think I got it we need to stop the desktop first.
Type CMD into the start/search box, then right-click the CMD entry in the
Start menu and choose 'Run as administrator'.
From the prompt type CD %userprofile%\Desktop and press Enter, now type del RE04343.part08.rar and press Enter.
This should remove the file.

If it does not, then keep the command prompt open and
Hit Ctrl+Shift+Esc to open Task Manager.
On the Processes Tab, select the explorer.exe process then hit End Task button to stop the desktop.
Go back to the command prompt window and retry the del command.
Now go to the Application Tab of Task Manager and pick New Task (Run)'.
Type explorer.exe and click 'OK' to restart the desktop.

Edited by boopme, 11 September 2009 - 08:56 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 ooweirdoo

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Posted 12 September 2009 - 12:11 PM

no luck... *weep*

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