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External harddrive problems

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#1 vexa


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Posted 10 September 2009 - 09:08 PM

I was using my external harddrive (NexStar 3 ESATA) when I dropped it from a chair (maybe like half a meter) and then it started making strange noises and it stopped working. The blue LED will go on and it turns on and everything but the computer doesn't recognize it so I can't access my files. I'm not really sure what to do about it though. Any ideas?

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#2 ThunderZ


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Posted 10 September 2009 - 10:35 PM

Sorry, but it sounds like it probably suffered what is known as a head crash.

This basically means a mechanical failure. Unless you are willing to spend $$$ for professional assistance\software recovery the data is basically lost. It still is on the disks but no longer able to be read.

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