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Laptop wont turn on


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#1 Delta16

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Posted 10 September 2009 - 03:50 PM

Laptop wont turn on after I had closed the laptop as it should be (cause someone else closed it wrong and it had like a bump in the middle) It makes 4 or 5 beeps and turns off.

Any idea what I can do.

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#2 pablo49

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Posted 10 September 2009 - 04:06 PM

What is the manufacture and model of the laptop?
Can you give more detail to your statement " someone else closed it wrong and it had like a bump in the middle"?

#3 joseibarra

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Posted 10 September 2009 - 04:11 PM

The beep codes are an interpritable message that depends on the BIOS which is installed on the motherboard which is installed by the manufacturer (generally).

First thought is a hardware issue, something loose, damaged in transit, etc.

If you provide the hardware details, they can be interpreted and troubleshooting can begin.

Is it 4 or 5 - or sometimes both? It makes a difference.

Generally, one short beep is a good sign.

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#4 Delta16

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Posted 10 September 2009 - 04:14 PM

What is the manufacture and model of the laptop?
Can you give more detail to your statement " someone else closed it wrong and it had like a bump in the middle"?


Its an Acer Travel Mate 529ATXV (very old model, pentium 3)

Someone(very stupid) closed the laptop with its screws and a metal piece was not in its place, and it came like a bump on the keyboard.

#5 Delta16

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Posted 11 September 2009 - 08:45 AM

The beep codes are an interpritable message that depends on the BIOS which is installed on the motherboard which is installed by the manufacturer (generally).

First thought is a hardware issue, something loose, damaged in transit, etc.

If you provide the hardware details, they can be interpreted and troubleshooting can begin.

Is it 4 or 5 - or sometimes both? It makes a difference.

Generally, one short beep is a good sign.



Sorry but i havent seen your post cause i posted 3 mins after you.

There are 4 beeps.

Any ideas ?

Thanks

#6 pablo49

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Posted 11 September 2009 - 09:23 AM

Can you get to a BIOS splash screen? If so, determine the manufacture of the BIOS and Google their beep codes. My guess is bad memory. Try reseating the memory stick.

#7 Delta16

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Posted 11 September 2009 - 09:33 AM

I figured out what the problem was. This laptop is not mine, a friend of mine gave it to me to see what was wrong about that bump on the keyboard.

The laptop hadnt any charge on the battery, so yesterday i plugged in the charger (It doesnt even have its own charger, it has a charger that you can set voltage) and i didnt realize that the charging led wasnt on.

Today I was reading a post on this forum which someone thought that the problem was from the charger, Then I went to plug in the charger, The charger and the laptops adapter wasnt making good contact. I had to push it a little to make contact.

Now the laptop turns on

At least the problem is solved.

Thanks a lot

Edited by Delta16, 11 September 2009 - 09:34 AM.


#8 joseibarra

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Posted 11 September 2009 - 03:26 PM

Good troubleshooting!

I could not find documentation I hoped to find about the beeps. Seems that would be accompanied my some message on the screen, but maybe the battery is too weak.

If you are able to not the BIOS information someday, I would like to know it so I can look it up anyway.

Perhaps 4 beeps = Your battery is almost totally dead and you're lucky I can even beep to tell you about it. Please recharge right now.

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#9 Delta16

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Posted 11 September 2009 - 03:40 PM

If you are able to not the BIOS information someday, I would like to know it so I can look it up anyway.


What do you mean exactly ?

Perhaps 4 beeps = Your battery is almost totally dead and you're lucky I can even beep to tell you about it. Please recharge right now.


I think that too

Edited by Delta16, 11 September 2009 - 03:41 PM.


#10 joseibarra

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Posted 11 September 2009 - 06:00 PM

If you have the means, click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste back here.

There would be some personal information (like System Name and User Name) or whatever appears to be none of my business, that you can delete from the paste.

Sometimes on machines that will not boot to at least loading Windows, if you can get the user to understand how to describe beeps (sometimes challenging!), like one short, or two shorts, or one short two longs, you can isolate it to hardware pretty quickly.

I am just curious since I could not find the manual.

Here are some examples for some other BIOS:

No Beeps No Power, Loose Card, or Short.

1 Short Beep Normal POST, computer is ok. (this might be you now)

2 Short Beeps POST error, review screen for error code.
1 Long and 2 Short Beeps Video (Mono/CGA Display Circuitry) issue.

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#11 Delta16

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Posted 12 September 2009 - 05:58 AM

Hi, Hope thats what you want.

If you need something else which you think is useful for your knowledge tell me now because Im giving it back to its owner.

Please Can you explain me what you are searching for on that system info, Im not telling you about the personal info (laptop is not mine :D ), Im telling you about technical info which can help me in my future.

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name RAJU-ESXTUGIOBA
System Manufacturer ACER
System Model TravelMate 520
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 10 GenuineIntel ~895 Mhz
BIOS Version/Date ACER V3.3 R01-A3vEN, 8/14/2001
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name RAJU-ESXTUGIOBA\Raju
Time Zone W. Europe Standard Time
Total Physical Memory 256.00 MB
Available Physical Memory 14.34 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 620.14 MB
Page File C:\pagefile.sys


Edited by Delta16, 12 September 2009 - 05:59 AM.


#12 joseibarra

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Posted 12 September 2009 - 07:43 AM

That is perfect.

The info I wanted to see is:

System Manufacturer ACER
System Model TravelMate 520
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 10 GenuineIntel ~895 Mhz
BIOS Version/Date ACER V3.3 R01-A3vEN, 8/14/2001
SMBIOS Version 2.3

I did not find exactly the documentation about ACER BIOS beep codes yet, but probably will later.

I have my own little list of BIOS and beep codes i have accumulated and can add this when I find it.

Thanks :thumbsup:

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