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#1 deadender

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Posted 10 September 2009 - 02:40 PM

Does malware typically infect the Dell recovery partition? If so, how would I tell?

Thanks

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#2 Eric RBA

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Posted 10 September 2009 - 03:02 PM

I suspect that it could infect the partition, depending on what you may have gotten hit with.

I would advise you to download, install and run Malwarebytes Anti-malware and SuperAntiSpyware. When you run each program you will have a basic scanning option and an extended option. Choose the extended option and be sure to place a check mark on the C:/ drive and then also on the drive letter for your recovery partition. Do you have an anti-virus program installed, if so what?

If you need assistance with installing or with the scanning process please repost after you have the programs installed and ready to go.
I would never ask a person to do something that I wouldn't do myself.

#3 deadender

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Posted 10 September 2009 - 05:55 PM

Well I've done the scans and no positive results. But there are two other partitions without drive letters-- these don't seem to appear to the scanners.

#4 Eric RBA

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Posted 11 September 2009 - 08:29 AM

If you chose "Full Scan" with Malwarebytes and the "Complete Scan" with SuperAntiSpyware then you would have been able to see all of the drives on your computer, including the CD/DVD and floppy drives if you have those. Can you take a screen shot of what you see when you open each program and choose those extended scanning options and include that screenshot in your response?
I would never ask a person to do something that I wouldn't do myself.




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