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Windows Police Pro possibly more.....


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#1 JPier

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Posted 10 September 2009 - 01:48 PM

So i have this user who got Windows Police Pro installed on their pc somehow. they were getting the desote.exe error message as well.

what i have done so far is the following:

i went into safe mode and was able to uninstall the WPP by running add/remove programs from the run command. i also went into program files and deleted the WPP folder.

i think went and edited the registery to fix the exe issue. i restarted the computer opened up task manager and ended the svchast.exe.

after doing that i installed malwarebyte, after updating it i went to run a scan and after a few seconds the program ended. did some searching and saw that i should rename mbam to winlogon.exe. did that but the program shutdown again. tried to rename to something different with no change.

so next i downloaded and installed super antispyware. this was able to run and found several items which i believe it removed as after rebooting the pc svchast.exe was no longer showing up in the task manager.

after rebooting the pc i installed malwarebyte and went to run it, after a few seconds the program shutsdown again. i went to run super antispyware again only to find that it is not able to run. i unistalled antispyware and tried to install it again but now it won't let me run the program.

next i tried to run highjackthis but it just basically does the same thing as malwarebyte.

i'm basically out of ideas, so any suggestions would be great.

thanks.

Edited by JPier, 10 September 2009 - 01:48 PM.


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#2 Orange Blossom

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Posted 10 September 2009 - 03:23 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#3 garmanma

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Posted 11 September 2009 - 08:26 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Mark
Posted Image
why won't my laptop work?

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