Posted 10 September 2009 - 12:37 PM
I hope you could help me out. I believe the problem started when I called Tech Support for my router and the guy needed me to disable Windows FireWall in order to help. Well the router got fixed and all was well but I didn't immediately enable Firewall again and a couple of hours later I was on the internet and my computer shut down.
A Blue screen saying it was for safety. When I turned it back on I find something called Windows Police Pro (which I never heard of) telling me that the computer is being attacked. I don't trust it but It wont let me close the window either, so I click the icon for my own AntiVirus(Symatec) and a message tells me that it has been infected. I try again and there's a window saying
"C:\Program Files\Symantec AntiVirus\SymCorpUI.exe"
I then went to Control Panel to see if I can remove the program but when I click 'Add/Remove Programs' I get another error message: "C:\Windows\system32\rundll32.exe"
I turn it off and on again and there are more and more error messages. In Control Panel when I click Firewall another error message. Before posting this I read through these forums and tried to scan the computer with Dr. Web CureiT but after dowloading it, when I click it , I get an error message:
"C:\Documents and Settings\My Documents\Downloads\drweb-cureit.exe
I'm lost, don't even know where to start....