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Windows Update.com (ReDirects to Google)

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#1 Qdawg


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  • Local time:08:24 PM

Posted 10 September 2009 - 02:54 AM

Hello all, my 1st post.

Brought a brandnew Dell Dimension in 2006 for young son. Since then retired to the Philippines and shipped the still boxed PC with us.

Its running XP Home Edition ver 2002 SP2. IE ver 6.0.2900. I finally unboxed the PC after 3 yrs. hooked everything up connected to the internet. Everything good so far, but when i opened IE all hell broke loose. Since this is a new installed PC, all the loaded software including Virus protection, Dell, Microsoft programs wanted to be updated or registered.

Then i noticed that i was being redirected from Microsoft update site, Dell site and others to a GOOGLE search. Now i can't update anything via the NET. What a bummer, my kid all excited about his 1st PC.

After 2 days of searching the Net for solutions on my laptop i found many having the same problem or BUG.

I used my laptop to download and transfer with CD several suggested programs (Hijack,Spybot,SuperAntiSpy,Combofix) to the affected PC.
No Software has been able to stop the brower from redirecting to GOOGLE.

I really am desperate right now esp since i got a lil kid looking over my shoulder.

The dell pc did not come with a installation disk we only have a RESTORE POINT for backup.

Do i have a browser bug or WHAT? no programs can be updated and we are stuck in the MuD.

Help Please.
Regards>> QDaWg

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#2 garmanma


    Computer Masochist

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  • Location:Cleveland, Ohio
  • Local time:08:24 AM

Posted 11 September 2009 - 07:38 PM

Welcome to BC

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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