Posted 09 September 2009 - 11:52 PM
A few days ago I came to my computer and I noticed I had this program "Antivirus Pro 2010" or something along those lines. I have had infections before, but it was fairly easy to get rid of them, but this wasn't the case this time. I went to open Malwarebytes Antimalware to scan, it started to scan and then shut off immediately. Whenever I tried to open it again it gives me an error that says:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the items.
This was the case for MBAM, Trend Micro Antivirus Plus AntiSpyware, and Spybot. The only program that the scanning works is "Spyware Doctor" which I got off a recommendation, but as you probably know it costs money for the program to remove infections. I have tried using Hijack This to make logs, so I could get help in the HJT forums, but just like the other programs it shut off immediately after I started to scan. I have also tried scanning with Root Repeal, but it causes my computer to reboot after scanning for about 5 minutes.
Here is what showed up in the Spyware Doctor scan:
I don't know how helpful that is, but I really don't have any idea where to go from here. Any help would be greatly appreciated.