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Protection System Again


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1 reply to this topic

#1 LQA

LQA

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Posted 09 September 2009 - 02:33 PM

Hi. I suddenly got a “Security Center Alert” pop-up in my computer. I have tried what other users tried before. The thing is that now it uninstall Avast antivirus, don’t let me install MBAM (or any program at all), can’t connect to the Internet or access the Windows Task Manager. I also tried to run the Hjack but it simply won’t run.

Please help.

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#2 garmanma

garmanma

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Posted 09 September 2009 - 03:03 PM

Welcome to BC

Try to run both of these and save the logs

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
-----------------------------------------------

1. Download Win32kDiag from any of the following locations and save it to your Desktop

http://ad13.geekstogo.com/Win32kDiag.exe

http://download.bleepingcomputer.com/rootr.../Win32kDiag.exe

2. Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
3. When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
4. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.
Mark
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why won't my laptop work?

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