Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

XP infected alternately with Advanced Virus Remover and Windows Police Pro [Moved]


  • Please log in to reply
2 replies to this topic

#1 TimoutWest

TimoutWest

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:26 AM

Posted 09 September 2009 - 01:52 PM

Windows Police Pro and Advanced Virus Remover Malware alternately have taken over computer to degree I only have e-mail access now. Was unable to run DDS ("application cannot be executed. The file is infected. Please activate your antivirus software") or RootRepeal ("Windows can not access the specified device, path or file. You may not have the appropriate permissions to access the item") in preperation of troubleshooting.

Further, I am unable to access Safe Mode upon start-up. (Blue Screen..."A problem has been detected and windows has been shut down to prevent damage to your computer")

What now please? THANK YOU IN ADVANCE. I UNDERSTAND THIS IS TOUGH ONE.

BC AdBot (Login to Remove)

 


#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,807 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:12:26 PM

Posted 09 September 2009 - 08:11 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:12:26 PM

Posted 11 September 2009 - 07:22 PM

Welcome to BC

1. Download Win32kDiag from any of the following locations and save it to your Desktop

http://ad13.geekstogo.com/Win32kDiag.exe

http://download.bleepingcomputer.com/rootr.../Win32kDiag.exe

2. Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
3. When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
4. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users