Posted 09 September 2009 - 01:44 PM
I have a Windows XP operating system. About 6 months ago I started receiving fake alerts that my PC was infected, eventually my background became the Active Desktop. Through multiple scans with AVG and Norton I thought I had cleaned up the problem. Obviously not. Since then on ocassion the fake alerts have appeared and both Mozilla and Internet Explorer redirect to randon pages when I do searches. I currently have Macafee. The only thing that I have done differently is that I very recently ran a scan with Super Spyware which found multile viruses among other things.
Currently, I cannot run my computer in safe mode, it continuously loops restarting when I try. My background is Active Desktop again and I cannot run anything including internet, scans, etc. It will not even let me run anything when I go to start > run... A black dialogue box appears for a split second, the most I could make out was windows/system32/desote...in the title of this black box that appears.
Hopefully you can help with such minimal info and lack of operating power.
Thanks in advance!