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Lots of cleanup completed, still infected [Moved]


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#1 b@t

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Posted 09 September 2009 - 09:33 AM

Windows XP Home SP3
added some RAM so that it would run a little faster while I'm doing diagnostics

Have done a number of scans, using tools such as MBAM, SuperAntiSpyware, and AVAST

Have done these scans at safe mode, and at boot time (for AVAST)

Several dozen infections and problems removed, including Vundo, several trojans, downloaders, and malware.

Have disabled suspect entries in msconfig.

This system has AT&T Internet Security Suite, which seems to include some McAfee components.

msconfig / startup shows the following (some are not included in my list that I think are not suspect):
Titanshield Antispyware
AT&T Internet Security (3 entries)
McAfee (3 entries)
AOL (5 entries)
GWMDMMSG
GWMDMpi
SK9910DM

I disabled these in msconfig, and still got the 2 popups / problems noted below. After that I re-enabled all of these.

The HD works hard, spins a lot, and does lots of accesses for several minutes on boot.

The system is running a lot better and faster since I've started working on it a few days ago, but . . . .

A number of symptoms have been rectified, but . . . . .

Here are the latest symptoms:

On boot, there have been 2 popups / messages / problems.

Here are the 2 popups / problems I have been getting:

1.
McAfee VirusScan
McAfee ActiveShield has found a suspect file in your computer. McAfee strongly recommends that you scan your computer now.

2.
AT&T Internet Security Suite
The proxy component failed to initialize. Restarting Windows and running the diagnostic utility could help correct this problem. Ensure no other application is using this local port [this parameter changes - have seen 10537 and other port numbers in this field]

The second popup / warning may not be relevant at this point.
(This system has NOT been put on my network, so this is machine is booting without finding an active network. I suspect that this popup warning will go away once the system sees an active network.)

The first msg, however (the McAfee warning) is the one that bothers me . . . . .

I have not run any HJT or ComboFix or anything else (with the exception of what I have mentioned above.

Thoughts??

Edited by b@t, 09 September 2009 - 09:52 AM.


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#2 Orange Blossom

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Posted 09 September 2009 - 08:27 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 garmanma

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Posted 09 September 2009 - 08:43 PM

Try running the HJT scan as posted here:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
If it doesn't work, post back here
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#4 Orange Blossom

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Posted 10 September 2009 - 06:05 AM

Hello b@t,

I've split off your post with the DDS logs and moved it to the HiJack This forum. You can find it here: http://www.bleepingcomputer.com/forums/t/256606/lots-of-cleanup-completed-still-infected-split-topic/

To address some of the implied questions in that post: In case I wasn't clear earlier, the reason why your topic was moved out of that forum was because you didn't post any of the logs we require. When I move a topic out of that forum, I always tell folks not to post logs unless requested in an effort to keep folks from posting HiJack This forum specific logs outside of that forum. DDS is one such log. So, you should have created a new topic in the HiJack This forum to post the DDS logs. The Am I Infected forum has no means to attach files; the HiJack This forum does. That said, since I split off your post with the DDS log and moved it to the proper forum, please do not create a new topic.

Now that you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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